Ika Nur Rachma

Ika Nur Rachma Email and Phone Number

Customer First Squad at Tokopedia Care @ Mitracomm Ekasarana
jakarta, jakarta raya, indonesia
Ika Nur Rachma's Location
Semarang, Central Java, Indonesia, Indonesia
About Ika Nur Rachma

I am Ika Nur Rachma, Bachelor of Public Administrastion – 2020, Diponegoro University. Experienced as an Education Consultant of Ruangguru, Internship student in the Ombudsman Republik Indonesia Perwakilan Jawa Tengah and Tutor of Learning Guidance at Sanggar Levina. Well-versed in microsoft office, team work, public service, and details. Ready to work.

Ika Nur Rachma's Current Company Details
Mitracomm Ekasarana

Mitracomm Ekasarana

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Customer First Squad at Tokopedia Care
jakarta, jakarta raya, indonesia
Website:
mitracomm.com
Employees:
448
Ika Nur Rachma Work Experience Details
  • Mitracomm Ekasarana
    Customer Care
    Mitracomm Ekasarana Mar 2022 - Present
    Semarang, Jawa Tengah, Indonesia
  • Ruangguru
    Inbound Education Consultant
    Ruangguru Aug 2021 - Oct 2021
    1. Handle day to day customer service operations for Skill Academy by Ruangguru, resolve issue or queries from customer to ensure a high customer satisfaction level.2. Identify queries from customers to gather insights and recommend improvement suggestions and initiatives to other teams in Ruangguru like Product, Tech and Content teams.
  • Ruangguru
    Inbound Education Consultant
    Ruangguru Mar 2021 - Apr 2021
    Indonesia
    1. Handle day to day customer service operations for Skill Academy by Ruangguru, resolve issue or queries from customer to ensure a high customer satisfaction level.2. Identify queries from customers to gather insights and recommend improvement suggestions and initiatives to other teams in Ruangguru like Product, Tech and Content teams.
  • Ruangguru.Com
    Sales Trainee Academy By Ruangguru
    Ruangguru.Com Nov 2020 - Dec 2020
    Daerah Istimewa Yogyakarta, Indonesia
    1. Maintain good relationships with potential customers.2. Maintain good relationships with customers.3. Offering solutions to educational problems faced by matching with Ruangguru products.4. Follow up to ruangguru app users to subscribe to use paid/premium apps.
  • Ombudsman Republik Indonesia Perwakilan Jawa Tengah
    Internship
    Ombudsman Republik Indonesia Perwakilan Jawa Tengah Jan 2019 - Feb 2019
    Semarang, Jawa Tengah, Indonesia
    1. Received public reports of alleged maladministration in the implementation of public services.2. Assist in substance checking of reports.3. Help analyze reports on community report inspection results.
  • Sanggar Levina
    Student Tutor
    Sanggar Levina Sep 2018 - Dec 2018
    Semarang, Jawa Tengah, Indonesia
    Became a tutor tutoring elementary school children and teach kindergarten children reading, writing and arithmetic.1. Giving lessons (guiding) to groups of students (kindergarten and elementary school).2. Teach kindergarten students to read, write, and count.

Ika Nur Rachma Education Details

Frequently Asked Questions about Ika Nur Rachma

What company does Ika Nur Rachma work for?

Ika Nur Rachma works for Mitracomm Ekasarana

What is Ika Nur Rachma's role at the current company?

Ika Nur Rachma's current role is Customer First Squad at Tokopedia Care.

What schools did Ika Nur Rachma attend?

Ika Nur Rachma attended Diponegoro University.

Who are Ika Nur Rachma's colleagues?

Ika Nur Rachma's colleagues are Sauma Adam Saputra, Pradhika Yayang Nusa, Anisa Dwi Rachmawati, Achmad Syaifudin, Muhammad Fahriyawan, Rifqi Azis Ma’sum, Laila Nurnandita.

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