Ivan Misic Email & Phone Number

Belgrade, Serbia

Belgrade, Serbia

• Meeting with clients to discuss their hardware and software needs.• Strategizing with the sales team to create customized solutions.• Drafting and delivering presentations on targeted products.• Designing and installing customized software and hardware solutions for the customer.• Testing the performance of the installed system and fixing bugs.• Providing post-installation follow-ups.• Developing relationships and maintaining customer relations.• Supporting the sales team with all technical related queries.

Belgrade, Serbia

• Integration, configuration and maintenance of small, medium and large network infrastructures, both wired and wireless.• Integration, configuration, maintenance and troubleshooting VoIP communication systems (Asterisk and SpliceCom), GSM Gateways, IP Intercoms.• Planning, configuration and maintenance of IP Video Surveillance systems (Bosch, Milestone).• Design installation, management and administration of virtual infrastructure (Hyper-V, VMware ESXi, Oracle VM server).• Administration of Windows Server domain infrastructure.• Technical support and consulting.• Incident/Case/RMA management.

Belgrade, Serbia

• Performing network analysis and contributing to design, integration, configuration and maintenance.• Analyzing, troubleshooting and correcting network problems.• Maximizing network performance by monitoring network status.• Troubleshooting network problems and minimizing outages.• Reporting network operational status.• Involved in planning, developing, maintaining, and monitoring OTT media distribution system.• Technical support and consulting.

Niš, Centralna Srbija, Serbia

• Technical support to customers of ApexSQL tools.• Communication with customers via e-mail and forum.• Writing Knowledge Base, Troubleshooting, Blog, and Solution Center articles.• Conducting competitive research.

Serbia