Levent Karaca Email & Phone Number

Greater New York City Area

• Lead Project Management Office (PMO) for a combined Deloitte & client team of 16, overseeing delivery of 12 deliverables ranging from detailed Project Plan WBS (Work Breakdown Structure), to Value Realization projections, and Functional & Technical requirements gathering, along with weekly PMO reporting, JIRA / Confluence environments, Resource & Utilization Planning, and updates to the Statement of Work (SOW).• Completely owned and lead stakeholder interviews, capability mapping, and requirements gathering on various e-Commerce projects, including a national retail chain and a major national sports association. Facilitated scope sessions with 25+ client stakeholders, consolidated findings in JIRA, and utilized them to prepare Epics & User Stories. Practiced Agile, Hybrid- Agile, and Waterfall methodologies.• Spearheaded Office of Change Management (OCM) activities by conducting stakeholder analysis, creating newsletters, designing a custom intranet sub-site, preparing training decks for Go-Live, and scripting self-help FAQ videos.• Designed wireframes using AXURE for the B2B e-Commerce platform of a global pharmaceutical client. Created visual- design mocks to assist in countless RFPs. Oversaw design and delivery of custom hand-drawn artwork, and personally built & designed countless custom visuals (business diagrams, perspective mocks, timeline infographics, etc.).• Conducted User-Experience / User-Interface (UX/UI) heuristic analyses on a multitude of websites & applications at various clients. Provided recommendations on responsive best practices, information architecture, and reorganizing content for a ubiquitous experience. The deliverables were extremely well-received, immediately incorporated into the clients’ roadmaps, and played a key role in acquiring additional follow-up work.• Animated and edited a wide range of videos for clients and internal initiatives, ranging from success stories, to global messaging initiatives, and pilot launch promotions.

Greater Los Angeles Area

• Managed a team of design interns and software engineers by delegating tasks to the designers and appointing engineers to specific sections of Front-End development. Improved SEO (Search Engine Optimization) ~20% through back-linking, and social media content generation.• Lead the entire revamp of the online presence of Beverly Hills Chairs, one of the portfolio businesses. Oversaw the construction of the website in Model-View-Controller (MVC) frameworks including CodeIgniter and OpenCart.• Designed the entire UI for the online ordering tool of the Custom Tobacco business.

Cincinnati

• Created digital marketing campaigns for various media channels, including email marketing, social media websites, and online advertising; coded crossover one-click macros in VBA to pull emails from Outlook, remove duplicates and sort in Excel, and import into Access; increased email open rates by 8% and click-through by 3%• Developed the company website by updating content, introducing fresh templates and banners, and utilizing new technologies; coded in HTML, CSS, and JavaScript; utilized knowledge of internet marketing to increase traffic through SEO (Search Engine Optimization); reduced excess navigation by 67% and increased average time on page by 217%• Designed marketing slicks, handouts, business cards, web-banners, sales presentations and numerous marketing collateral• Produced webinars and videos for trade shows and the web; single-handedly developed scripting, recording, and editing of videos• Drove social media presence through Facebook, Twitter, and Linkedin; increased Followers by 183%, Likes by 56%

New York & Istanbul

• Conducted control tests on employee account privileges, banking deposits, transaction receipts, and EFT & Swift reports by interviewing the personnel at Fortis Investment• Entered findings into the audit files through AuditSystem2 and organized the proof of findings in Excel• Developed an Excel-based talent scheduling system for setting up ERS teams• Volunteered at GLOBE, Deloitte’s diversity network for LGBT partners and employees

Istanbul, Turkey

• Modeled Excel spreadsheets that automatically generated monthly sales reports from all branch offices• Studied previous marketing campaigns and researched banking in Turkey

Istanbul, Turkey

• Designed the marketing approach for the localized Windows Server 2008 R2 website for Turkey• Analyzed sales trends of Windows Server products for the year 2008• Prepared handouts for and aided Microsoft “Partners” during events such as “Hotlabs”

Istanbul, Turkey

• Created a market positioning analysis upon a research of competitors’ advertisements in print and video• Organized inventory for Audi Accessories and created Excel spreadsheets

Master’S Degree, Information Management, 3.7/4.0

I completed my Master of Science in Information Management at the iSchool of Syracuse University. The 2-year program is ranked #1 in it's.

Bachelor Of Science, Business; Marketing

Activities and Societies: Undergraduate Marketing Club (UMC), Business Careers in Entertainment Club (BCEC)International Recognition.

High School

Activities and Societies: Model United Nations (MUN)http://www.uaa.k12.tr/Default.aspx