Ivan Karpov Email & Phone Number

Moscow, Ru

Moscow, Moscow City, Russia

Managing the following departments (600+ FTE):- Infrastructure and support dep (1-2 lines of support, Datacenters, networks, IT hardware, servicemanagement, IT monitoring, 24/7 duty shift)- Core IT bank systems dep (bank ledger, CRM, ESB, telephony, etc)- IT enterprise architecture dep- Digital software development dep- Corporate business dep(Information systems for legal entities)- IT quality control dep (functional, automated, load/stress testing, release… Show more Managing the following departments (600+ FTE):- Infrastructure and support dep (1-2 lines of support, Datacenters, networks, IT hardware, servicemanagement, IT monitoring, 24/7 duty shift)- Core IT bank systems dep (bank ledger, CRM, ESB, telephony, etc)- IT enterprise architecture dep- Digital software development dep- Corporate business dep(Information systems for legal entities)- IT quality control dep (functional, automated, load/stress testing, release management)- IT projects dep- IT finance dep- Data dep (dwh, reporting, data quality)- Digital transformation officeAchievements:- Single co-app Post bank and Russian Post- Auto detection of voice assistants system to reduce waste of time for call center operators- Post Bank pay feature (similar to Google pay, Apple pay)- Microfinance company (subsidiary company)- BNPL company (subsidiary company)- Virtual Union Pay card (the first on the market)- Georedundant Datacenter- Agile transformation of software delivery processes Show less

Moscow, Moscow City, Russia

Managing IT development and IT support departments.Main responsibilities:- Development and support of a Credit and bank garanties cloud platform for SMB (based onTerrasoft Creatio)- Development and support of a state platform AIS NGS- In-house developed ABS- ABS Diasoft Flextera- Iternet and Mobile banking BSS- ESB- IT infrastructure including main datacenter, backup datacenter and two cloud datacenters fromRostelecom- 2nd line of support for clients

Moscow, Russian Federation

Managing IT department with full scope of functions- development- infrastructure- employee support- customer 2nd line support- payments processing platform - card embossing- ATM support and maintenance across Russia

Moscow, Russian Federation

Managing teams:1. IT infrastructure (DataCenter, IT hardware)2. ABS CFT IBSO setup and support3. Applied system administration (databases, ESB, etc)4. 24/7 monitoring5. User tech support6. 2nd line for customer support7. Project office8. DWH 9. Network and telecom10. RPA

Moscow, Russian Federation

Managing IT function in several projects/companies within Direct Group holding:1. Mail Order business in SouthEast Asia Bluefox International http://bluefox-international.com- Cloud infrastructure (MS Office365, MS Azure, Amazon, Digital Ocean, Heroku and etc)- Inhouse ERP, BI, Web development with scrum methodology- Using Machine Learning for customer segmentation- 24/7 customer IT support- Information security across all countries2. Luxery Resort Villa Plyos… Show more Managing IT function in several projects/companies within Direct Group holding:1. Mail Order business in SouthEast Asia Bluefox International http://bluefox-international.com- Cloud infrastructure (MS Office365, MS Azure, Amazon, Digital Ocean, Heroku and etc)- Inhouse ERP, BI, Web development with scrum methodology- Using Machine Learning for customer segmentation- 24/7 customer IT support- Information security across all countries2. Luxery Resort Villa Plyos https://villaplyos.ru- IT setup from scratch (network, datacenter, TV, WIFI, GSM, Telephony)- PMS systems deployment and integration- Website development and integration with partnersGlobal CIO portal IT Project of 2017 contest participant for Resort processes automationUsing mostly cloud platforms (MS Office365, MS Azure, Amazon, Heroku, DigitalOcean).Focus on customer service with strict SLA and excellent product quality with minimum support requests.Working very tight with business for optimizing business efficiency and quick goals delivery. Show less

Moscow

Support Company Strategy:-IT strategy development-Support and delivery of all initiatives and projects requiring IT support within agreed defined goals and timelines-Pro-active contributing to the development of Company StrategyFinancial Management:-IT Budget management within constraints of operational plan-IT local cost saving areas identificationOperations:-Maintenance of all BAU KPI's-In house development and support of IDIT Insurance Suite as a… Show more Support Company Strategy:-IT strategy development-Support and delivery of all initiatives and projects requiring IT support within agreed defined goals and timelines-Pro-active contributing to the development of Company StrategyFinancial Management:-IT Budget management within constraints of operational plan-IT local cost saving areas identificationOperations:-Maintenance of all BAU KPI's-In house development and support of IDIT Insurance Suite as a core IT platform (www.sapiens.com)-24*7 support availability for all IT related issues-External contingency arrangements (outsource providers) -Business Continuity Management activity support-Group Information Security policy compliance (procedures and activities)People-management:-Formal KPI's in place for all team members and performance managements standards-Retentions and succession plans-Management of 30 employeesRegional interaction:-Fulfillment of all necessary Regional reporting and liaison-Support of all cross Regional initiatives and projects-Group IT audits Show less

Moscow, Deutsche Bank Delivery Center.

Deutsche Bank projects.Leading a team as a test manager for several projects in a banking field:-Loan origination and underwriting database-Underwriting client applicatoin for off site underwriters-Documents tracking applications (Documentum)

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Science