Ikbal Hossain Email and Phone Number
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Ikbal Hossain personal email
✨ About Me ✨I am a passionate and accomplished business, operations, and marketing professional with over 15 years of proven experience working with renowned international brands in the payments and cross border remittance industry. Throughout my career, I have consistently delivered exceptional results by leveraging my expertise in business development, agent acquisition, operations, network and territory management.🏆 Recognitions 🏆🌟 In 2014, I was honored with the prestigious Performance Award for my significant contributions to the MEASA (Middle East Africa & South Asia) region at Xpress Money. This award recognized my instrumental role in driving growth and achieving outstanding results.🌟 Consecutively for two years, from 2015 to 2016, I received annual recognition awards in the individual excellence category. These awards celebrated my unwavering commitment to excellence and consistent outstanding performance.💼 Career Highlights 💼🔸 Network Expansion: I possess an excellent track record in successfully expanding networks, cultivating strong partnerships, and establishing fruitful business relationships. My strategic approach and comprehensive understanding of the market have consistently led to remarkable network growth.🔸 Target Achievement: Throughout my career, I have consistently exceeded revenue and transaction targets, demonstrating my ability to drive sustainable business growth and financial success.🔸 Operations Expertise: I am highly skilled in resolving complex operational issues, ensuring seamless processes, and managing due diligence and documentation. My proactive approach enables me to promptly address service-related queries and deliver exceptional customer and agent experiences.🔑 Key Skills 🔑✅ Business Development✅ Agent Acquisition✅ Network & Territory Management✅ Operations Management✅ Market Analysis✅ Revenue Generation✅ Customer Service✅ Problem SolvingI am passionate about driving business success and creating a positive impact in the payments and cross border remittance industry. If you are looking for a dynamic professional with a proven track record and a strategic mindset, let's connect and explore opportunities to collaborate.📧 Contact Me 📧✉️ ikbalhossain1981@gmail.com🌐 https://www.linkedin.com/in/ikbal-hossain-858b301a5/✨ Together, let's transform the world of payments and cross border remittance! ✨
Priyo Pay
View- Website:
- pay.priyo.com
- Employees:
- 4
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Head Of OperationsPriyo Pay Jul 2024 - PresentDhaka, Bangladesh•Manage day to day operations to ensure the seamless functioning of Priyo Pay’s digital and cross border payment services.•Oversee the smooth execution of cross border payments and issuance and management of virtual and physical Mastercard.•Coordinate and streamline international transactions and payments process.•Develop and implement strategies to prevent and manage fraud in financial transactions.•Responsible for acquiring new partner and for network management.•Responsible for overall remittance business of Priyo Pay.•Manage the entire on-boarding process of a new partner by ensuring regular coordination with internal and external stakeholders from start to completion; due diligence & documentation, finalizing agreement, ensuring proper integration and going live.•Prepare business proposals, plan and meeting with concerned authorities.•Identifying potential strategic partners and ensuring deals are closed.•Manage & maintain relationships with all banking partners to facilitate smooth financial operations.•Monitor transactions to ensure compliance with internal and external regulations and to detect suspicious activities•Take care cover fund management with all partner banks.•Negotiate and ensure market best FX rate from the partner banks•Assist Reconciliation team frequently to close any pending recon issue with partners. •Maintain and prepare relevant data and prepare various reports for agent partners and for Regulatory Reporting.•Enhance customer satisfaction by improving service delivery and resolving customer issues promptly.
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Operations Manager- BangladeshIncomlend Mar 2023 - Jul 2024Dhaka, Bangladesh- Conduct welcome calls with trade partners (suppliers and buyers) to facilitate onboarding for factoring and reverse factoring deals.- Provide guidance to clients on uploading KYC documents via the onboarding platform.- Offer assistance to clients in navigating the Incomlend marketplace for uploading new invoices.- Prepare essential legal documentation such as Offer of Invoice Financing (OIF), Buyer Notification Letter (BNL), Account Receivable Purchase Agreement (ARPA), etc.- Thoroughly review and process a wide range of trade documents including sales contracts, purchase orders, commercial invoices, packing lists, bill of ladings, licenses, certifications, insurances, and instructional letters.- Manage and administer various Trade Finance products such as OpenAccounts, Import, and Export.- Ensure adherence to operational and compliance procedures for all assigned transactions and tasks.- Maintain a seamless processing flow for day-to-day transactions within agreed service level agreements.- Promptly escalate any operational risks incidents as per protocol.- Act as a liaison with clients to clarify instructions and obtain necessary documentation prior to execution.- Monitor, post, and accurately action on transactions occurring throughout the day.- Facilitate the sending of notices and documents for client approval and sign-off.- Conduct follow-ups on accounts receivables as required.- Investigate and address client queries in a timely manner.- Conduct ongoing transaction monitoring to uphold regulatory compliance and operational efficiency. -
Business Consultant- BangladeshXpress Money May 2013 - Feb 2023Dhaka, Bangladesh- Responsible for overall remittance business of Xpress Money Bangladesh Corridor.- Responsible for acquiring new partner and for network management.- Manage the entire on-boarding process of a new partner by ensuring regular coordination with internal and external stakeholders from start to completion; due diligence & documentation, finalizing agreement, ensuring proper integration and going live.- Prepare business proposals, plan and meeting with concerned authorities.- Responsible for achieving country’s annual transaction target & driving revenue goals of Xpress Money.- Identifying potential strategic partners and ensuring deals are closed.- Maintained good & healthy relationship with all partner banks remittance division, NGOs & MFS companies senior levels to drive business.- Maintained the over all correspondence with all agent partners (Banks & NGOs) in Bangladesh.- Visit agent partners on regular basis and review business.- Take care cover fund management with all partner banks.- Negotiate and ensure market best FX rate from the partner banks- Assist Compliance and legal team in getting necessary documents for remittance arrangement with new partners.- Assist treasury team frequently whenever there is a requirement for negotiating a better FX rate from partners.- Assist Reconciliation team frequently to close any pending recon issue with partners. - Plan & Coordinate with Bank partners to ensure effective execution of grass root activities & joint marketing promotions/campaigns.- Maintain and prepare relevant data and prepare various reports for agent partners and for Regulatory Reporting.- Solve service related queries for agents & customers in a timely and prompt fashion.- Offer and conduct motivational and refresher training on Xpress Money system to agent staffs. - Monitor NRT account balance and transactional activities of all partner banks. -
Manager, New Business InitiativeSsl Wireless Jul 2012 - Apr 2013Dhaka, BangladeshIdentify new business opportunities - including new markets, growth areas, trends, customers, products and services. Worked on few new products. Lead a team who were assigned to increase new & existing business. Responsible and did countrywide market survey including getting the necessary documents ready to start a new business. -
Senior Specialist- OperationsWestern Union Mar 2007 - Jul 2012Dhaka, BangladeshHandle transaction queries and correspondence with partner banks.Follow up on reconciliation and AML issues.Maintain data and prepare various reports as needed.Resolve service queries for agents and customers promptly.Manage weekly, monthly, quarterly, yearly, and regulatory reporting.Lead the Operations team effectively.Collaborate with banks and financial institutions.Ensure timely and accurate execution of transactions. -
Executive, Corporate SalesBanglalink Jun 2006 - Mar 2007Dhaka, Bangladesh• Scout the market to generate leads for potential clients within assigned territory.• Prepare visit plan for existing and potential corporate clients.• Analyze business opportunity for clients, prepare and present business opportunities to key contact points (KCP) and key decision maker (KDM) of corporate clients.• Assign and coordinate with CSM team for after sales services for the accounts.• Follow-up with existing and potential customers with new offers. Win back lost accounts by offers.• Identify KCP and KDM and Provide promotional gift hampers to build rapport• Maintain relationship with Key Contact Person (KCP), Key Decision Maker (KDM) and general users through different activities on a need basis.• Prepare and submit daily sales activity report in the prescribed format.• Submit required documents like SAF, Trade license, BTRC copy etc. to corporate sales support team -
Officer Corporate SalesEastern Bank Limited Jan 2006 - Jun 2006Dhaka, Bangladesh -
InternCity Bank Apr 2004 - Jun 2004Dhaka, Bangladesh
Ikbal Hossain Education Details
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Marketing -
Marketing
Frequently Asked Questions about Ikbal Hossain
What company does Ikbal Hossain work for?
Ikbal Hossain works for Priyo Pay
What is Ikbal Hossain's role at the current company?
Ikbal Hossain's current role is Cross-Border Payment | Strategic Partnerships | Fintech | International Factoring | Trade Finance.
What is Ikbal Hossain's email address?
Ikbal Hossain's email address is ik****@****end.com
What schools did Ikbal Hossain attend?
Ikbal Hossain attended University Of Asia Pacific, University Of Asia Pacific.
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Ikbal Hossain
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Ikbal Hossain
Hamko Group || Ccna || Rhcsa || Rhce || Mtcna || Mtcre || Zimbra || Postfix Mail || Exchange 2019 Mail || Aws Certified Solutions Architect - Associate (Saa-C03) || Devops Engineer || Cacti || Zabbix || Grafana ||Dhaka, Bangladesh
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