Ike B. Email & Phone Number

United States

Orem, Utah, United States

• Create, Read, Update and Delete product data from a MySQL Database• Update pages within the Zencart Ecommerce platform• Run PHP script for automation of tasks• Create robust UML process diagrams to assist in development processes• Create UML class diagrams to help the team visualize the database structure• Redesign the user interface for mobile responsiveness• Use JQuery to dynamically manipulate the web page Document Object Model• Use JQuery to call vendor APIs and company APIs

• Use Omni CMS with HTML and CSS to maintain web pages• Collaborate with department representatives to create or troubleshoot web pages• Use Jira to track and update workload• Utilize the Flutter framework to update the UVU student mobile app

Lehi, Utah, United States

o Use TeamViewer, Quick Assist, Zoom or other remote tools To assist in remote troubleshootingo Use Splunk and Fiddler to troubleshoot Web application issueso Submit Bug Request or Feature Requests using Visual Studio Onlineo Inform users on the features of NetDocuments applicationso Communicate with third part IT providers to troubleshoot application errors

Utah

o Verify issues are occurring using SolarWinds, NetCool and LiveNXo Use networking devices to troubleshoot and find more information ondowned itemso Use ServiceNow to create/track issueso Communicate with various Internet Service Providers for connectionverificationo Create tickets using Internet Service Provider ticketing systemso Actively communicate with multiple IT deparmentso Conduent CNOC SharePoint Committee member

Camp Williams, Ut

o Troubleshoot software and hardwareo Replace or upgrade hardware o Configure and maintain Cisco routers and switcheso Troubleshoot Network issues using Cisco and Satelite deviceso Document and maintain network flow diagramso Create detailed shift notes on issues/resolustions occured during shiftso Use section made or Remedy Ticketing Systems to create/track issueso Configure GeneralDynamic Taclanes and fill with encryptiono Network/System administrator for several locationso Helpdesk services for over 100 soldiers supporting multiple locations

Camp Williams, Ut

o Administrative Specialist for over 200 soldierso Initial entry training career advisoro Use Army Pay Management System to issue pay or fix pay issueso Check numerous documents to ensure 100% accuracy with the soldiers informationo Create/instruct training for initial entry training soldierso Obtained expert drivers badge for being lead vehicle operator for tranportation of soldiers and office/training equipment

Browning Armory, Ut

o Attention to detail when inspecting weapons with faultso Document deficiencies with weaponso Use numerous precision equipment to ensure safety standards are meto Worked foreign and standard military weapons

Utah

o Use ticketing system to create, track or complete issueso Customer service call center helpdesk techniciano Troubleshoot software, hardware and network issues

Associate Of Science - As, Information Technology Emphasis In Programming, 3.83

Certification, Full-Stack Web Development

Full stack course using the following technologies: Git, HTML, Bootstrap, CSS, APIs, Javascript(ES6), JQuery, Node, Express, MySql.

Bachelor'S Degree, Information Technology