Ikechukwu Eze Email & Phone Number

Lagos, Nigeria

- Successfully providing and leading the execution of a $5m medical equipment project on behalf ofDeux Project Limited for her contract agreement with the Kaduna State Government, for the supply and installation of medical equipment and medical furniture (Lot 2 of 3), under the IsDB sponsored project, Construction and Equipping of 300-Bed Specialist Hospital in Kaduna State.- Amongst the entire project, the Lot 2 of 3 contact is an operation consisting of the largest and most diverse range of OEMs, medical equipment and medical furniture.- Internally, I am leading a cross-functional team (made up of doctors, field engineers, project managers, trade and logistic experts).- Vendor identification and management.- Price negotiation and management.- Coaching and mentoring of team members to create a culture of collaboration and shared information.- Ensuring compliance with contractual requirements.- Actively leading customer engagement and driving customer relationship through all cycles of project development and execution.

- Partnered closely with the sales team to initiate, execute and close over 45 projects in Sub-Saharan Africa (Nigeria, Ghana, Angola and Kenya), valued at over $20m.- Provided leadership during project execution. This included, acting as the primary focal point for the project execution, both externally as a liaison between GE and the customer’s team and internally within GE; identification, escalation and resolution of issues, which might affect customer satisfaction and GE’s operational targets; worked cross functionally with the sales and services teams while owning the project management process.- Ensured installation quality to our customers by identifying and planning the needed resources. Led and provided directions for subcontractors, installation leaders, field engineers and clinical applications specialists.- Wrote safety plans for each project site that included potential hazards, controls and work practices used to minimize those hazards, emergency points and contacts. This was updated or modified based on changes at each project site.- Vendor identification and management.- Led several Lean projects to help reduce cycle time and eliminate waste in the workflow to increase customer satisfaction.- Actively led customer engagement and drove customer relationship through all cycles of project development and execution.- Coached, trained & supported new team members during their first 6months of service and created a culture of collaboration and shared information. In addition, I also supported ramp up & education of our local distributors.- Ensured compliance with contractual requirements and local regulations.- Partnered with the rural healthcare team to identify needs, proffer solutions and develop sustainable strategies across several primary healthcare centers and hospitals.

- Led project execution and actively led customer engagement and drove customer relationship through all cycles of project development and execution.- Partnered closely with both the sales and service teams primarily, driving quarterly project/sales execution; ensuring optimum customer’s satisfaction.- Wrote safety plans for each project site that included potential hazards, controls and work practices used to minimize those hazards, emergency points and contacts. This was updated or modified based on changes at each project site.- Vendor identification and management.- Reduced project execution cycle time by 20% leading to increased customer satisfaction.- Ensured installation quality to our customers by identifying and planning the needed resources.- Coached, trained & supported new team members during their first 6months of service and created a culture of collaboration and shared information. In addition, I also supported ramp up & education of our local distributors.- Ensured compliance with contractual requirements and local regulations.

- I partnered closely with both the sales and service teams primarily, driving quarterly top line equipment sales; ensuring optimum customer’s orders execution.- I provided leadership during site preparation.- I ensured installation quality to our customers by identifying and planning the needed resources. I also provided directions for subcontractors, installation leaders, field engineers and clinical applications specialists.- Supported the Installation Operations Leader in the entire operations management of the customer order fulfilment process.- Ensured compliance with contractual requirements and local regulations.

- Developed strategies and processes that will help position GE as a market leader as well as generate revenue.- Identified, profiled, engaged and converted sales deals worth over $7.5m in Nigeria and Ghana.- Carried out a survey for the Healthcare business unit’s Growth Playbook with the Nigerian Healthcare team on the Nigerian healthcare market to enable the business understand the market and how to position her as a market leader. This also helped us to identify the business’ prospective customer base and new healthcare projects in Nigeria.- Worked with the team on the 2010 and 2011 Growth Playbook for both GE Healthcare and GE Corporate.- Co-led the actualization of GE Healthcare’s first diagnostic imaging summit, which was attended by key stakeholders and decision makers in the Nigerian healthcare sector, customers, and distributors.- Took on the responsibility of acting as a liaison between our telemarketing team in Europe and the local sales team, bridged the information gap that existed and assumed additional responsibilities that added value to both the business and I.- Supported the customer service leader in customer visits and engagement; spare parts logistics.

- Conducted client educational classes for prospective clienteles on the Pension Reform Act 2004.- Directly marketed the Stanbic-IBTC Pension Managers Limited product portfolio.- Engaged customers and ensured customer satisfaction.

Waec, O'Level

B.Sc, Economics

Activities and Societies: AIESEC