- Customer Relationship Management (CRM): Implementing and overseeingcustomer relationship management systems to manage leads, track salesactivities, and enhance customer experience.- Market Research & Analysis: Monitoring customer preferences to ensure productofferings and marketing efforts align with market needs.- Marketing Strategy & Execution: Identify target audiences and create tailoredmarketing campaigns.- Sales Management: Develop sales strategies to increase market share, improvecustomer acquisition, and drive revenue growth.

- User Education/Training Development: Conducting hands-on training sessions,workshops, and one-on-one coaching to enhance user proficiency andconfidence in utilizing the software.- Feedback Collection: Gathering feedbacks from users to identify common issuesand training needs, continuously improving the training program.- Reporting: Tracking and reporting on training outcomes, user engagements, andsupport metrics to management.- Technical Support: Providing prompt and effective technical assistance to end users regarding EMR software issues, troubleshooting problems, and resolvingqueries.

- Team Management: Supervising and leading a team of 7 employees.- Process Improvement: Identifying areas for process enhancement andimplementing best practices to increase operational efficiency.- Inventory Management: Overseeing inventory levels, ordering, and stock controlto maintain optimal supply.- Problem Solving: Addressing operational issues promptly and develop solutionsto prevent recurrence.