Are you looking for a technically skilled & meticulous Klaviyo Pro to handle the technical side of Klaviyo & help your clients drive revenue?If yes, then I can help. I’m Ikenna Justin, a Klaviyo-Certified Email Marketing Expert for DTC ecom brands.If you need someone to help your clients efficiently implement & manage the technical aspects of their Klaviyo, such as:🛠️ Setting up branded sending domains & store integrations Enabling the Active on Site & Viewed Product metrics🛒 Setting up the Added to Cart metric✉ Setting up flows, campaigns, flow triggers & profile filters💫 Using product blocks & dynamic content in campaigns & flows🔱 Implementing conditional & trigger splits🚀 Using advanced segmentation tactics to boost engagements & revenue📑 Setting up pop-up forms, static & dynamic coupon codes 🏷️📋 Creating & managing lists & segments🧺 Performing list cleanup to maintain list hygiene📥 Performing deliverability tests🎨 Efficiently transferring email designs from Figma to Klaviyo, while maintaining design quality✍️ Making minor edits in Figma if needed⚡ Compressing images to ensure fast loading times🖥️📱Optimizing emails for mobile/desktop, light/dark modes🕵 Performing quality control checks to ensure error-free content after emails are uploaded in Klaviyo👥 Implementing personalization at scale using show/hide logic📜 Designing email templates using Klaviyo’s drag-and-drop builder🧐 Performing A/B tests to improve performance over time📈 Preparing detailed weekly & monthly reports to provide insights into account performanceThen I am the Klaviyo Technician you need.If you need someone who:✔ is proficient in Klaviyo & its advanced features✔ has in-depth understanding of Figma✔ understands the fundamentals of ecom & retention marketing & can apply this knowledge to his work✔ pays great attention to details & is committed to delivering high-quality work that exceeds client expectations✔ can provide innovative input & collaborate with the team to deliver exceptional results for your clients✔ thrives on self-management, takes the initiative & is constantly learning✔ is highly flexible, organized, manages time effectively & responsive to changing client needs ✔ is open to feedback & always willing to make necessary adjustments to improve outcomes✔ is resourceful in handling unforeseen problems that may arise in the day-to-day operations of clients’ Klaviyo accounts...Then we might be a good fit!Please send a DM so we can schedule a time to discuss your needs further.Cheers!
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Klaviyo SpecialistRetentiononlyLagos, Nigeria
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Klaviyo TechnicianEcom Mails Oct 2024 - PresentUnited StatesTo help our clients increase their revenue by ensuring Klaviyo and Shopify operations are quickly, smoothly, and efficiently executed, including:1/ Transferring all email designs from Figma to Klaviyo (within 24 hours of assignment).2/ Setting up banners and discount codes in Shopify (within 24 hours of assignment).3/ Creating and managing segments and campaigns.4/ Setting up flows, sign-up forms, and A/B tests.5/ Miscellaneous Klaviyo tasks (finished within 24 hours of assignment).6/ Assisting Account Managers with client reporting (Weekly + Monthly Reports).7/ Checking the copywriter and designer's work for accuracy using our Quality Control Process.8/ Minor text and design edits in Figma.9/ Internal Communication with Copywriters, Email Designers, Account Managers, and Founder.10/ Keeping up to date with ecommerce & email marketing best practices through training, research, etc. -
Technical Support Engineer, Stage 2 – Microsoft 365Tek Experts Oct 2023 - Mar 2024Lagos Island, Lagos State, NigeriaDescription: Provide level 2 support globally for the core Microsoft 365 cloud services: Identity Online, Exchange Online, SharePoint Online, and Teams Online.Competencies: 1) Identity Administration: create, modify, delete & restore user, guest and contact accounts, assign user licenses, manage users properties, update password expiration policies, monitor service health, reset passwords & enforce password change on next sign on, force users to sign out, block user sign-in, synchronize on-premise active directory objects to the cloud.2) System Administration: manage active directory objects in Windows Server 2019.3) Exchange Online Administration: recover deleted items in a user mailbox, set up an archive & deletion policy for mailboxes in the organization, set up mailbox features such as the mailbox sharing policy: how users can share calendar and contacts information with others outside of the organization, set up "Send as" & "Send on behalf" delegates for a user's mailbox, create a shared mailbox so a group of people can monitor and send email from a common email address, configure email anti-spam, anti-spoof and anti-phishing protection and malware filters for the organization, email authentication setup (DMARC, DKIM & SPF).4) Installation and setup of Microsoft 365 Apps for Business, Enterprise or Educational purposes.5) SharePoint Online Administration: create and manage sites, add and remove site admins, manage sharing settings at the organization level, manage Microsoft 365 groups (including creating, deleting, and restoring groups, and changing group owners), manage site storage limits.6) Teams Online Administration: manage the Teams service, manage and create Microsoft 365 Groups, manage calling and meetings features within the Teams service, troubleshoot communications issues within Teams, manage devices configured for use with the Teams service. -
It Helpdesk TechnicianUba Group Sep 2021 - Oct 2023Lagos Island, Lagos State, NigeriaResponsibilities:1) First-level support: helping end users with issues related to their accounts or computers, such as sign-in issues, resetting passwords, troubleshooting technical problems, granting access to the wireless network, addition to distribution, security groups.2) Incidence management: providing timely resolution to service requests raised on the IT Helpdesk ticketing system, re-assigning service requests to the responsible teams, escalating service incidents to the appropriate second-level support and generating a daily analysis report of all service incidents and requests raised on the IT Helpdesk ticketing system.3) Public Relations: providing timely communications to staff members bank-wide, third-party partners and industry stakeholders.4) Active Directory management: creating, modifying, and deleting user accounts, distribution & security groups, contact, generic & service accounts, maintaining Active Directory database of all users in the organization and their respective rights and privileges within the network, providing technical support for user problems related to Active Directory. -
Email Marketing SpecialistExpertnaire Jul 2019 - Aug 2023Helping Coaches, Consultants, Course Creators & Offer Owners sell their digital products to their target audiences by building email lists with Facebook & Google Ads and recommending these products to these email list subscribers using conversion-focused email marketing automations.During this period, I built & managed email lists of over 20k subscribers with open rates of 20–35%, click-through rates of 7–9%, and conversion rates of 1–2%.
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Teacher, It SupportNational Youth Service Corp Apr 2018 - Mar 2019TarabaICT teacher for SS2 & SS3 students; IT support for staff members.
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Web Development TraineeShehacks Africa Jan 2018 - Feb 2018IkejaParticipated in a 4-week intensive coding bootcamp. Areas covered include HTML, JavaScript, CSS, Backend development using PHP, MySQL, setting up a web server and hosting of websites, WordPress, Apache, MongoDB, mobile app development, leadership.
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It Support TechnicianCwg Plc Aug 2016 - Dec 2016Lekki, Lagos State, NigeriaComputer hardware and software installation and maintenance, management of user profiles on the Active Directory, LAN and WLAN installation and maintenance. -
Operations And Maintenance TechnicianIkeja Electric Sep 2015 - Dec 2015Oshodi Business Unit, Lagos
Ikenna Justin Education Details
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Electrical And Electronics Engineering
Frequently Asked Questions about Ikenna Justin
What company does Ikenna Justin work for?
Ikenna Justin works for Retentiononly
What is Ikenna Justin's role at the current company?
Ikenna Justin's current role is Klaviyo Specialist.
What schools did Ikenna Justin attend?
Ikenna Justin attended Federal University Of Technology Owerri Nigeria.
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Ikenna Gabriel
Visual Marketing Designer • I Help Entrepreneurs/Coaches/Event Organizers/Authors With Scroll-Stopping Branding & Marketing Materials That Attract And Engage Their Target Audience. Let'S Build Your Brand To Stand Out!Lagos -
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