Ike Okafor Email and Phone Number
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I have successfully completed and graduated from Max Technical Training Full Stack Java Bootcamp as of May 2023 with aspirations of becoming a Data Engineer/QA/Software Engineer.Technology is best when it brings people together.I am a graduate of Miami University in Oxford, Ohio.Analytical and detail-oriented. Very motivated team contributor.Able to communicate effectively with people of all ages and backgrounds.Natural ability to work collaboratively to resolve problems.+Skills learned while in the Bootcamp+C# | .NET Framework | SQL | Git | GitHub | SQL Server Management Studio (SSMS) | Java | HTML | CSS | JavaScript Entity Framework | Angular 10 | BootstrapGallup StrengthsRestorative | Empathy | Harmony | Context | ConsistencyFeel free to connect!
Western & Southern Financial Group
View- Website:
- westernsouthern.com
- Employees:
- 5322
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Western & Southern Financial GroupCincinnati, Oh, Us
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Qa Test EngineerThe Cincinnati Insurance Companies Nov 2023 - PresentFairfield, Oh, Us• Learn the assigned Line of Business through training, requirements review and execution of test cases• Plan, write, and execute test suites, test plans, & test cases according to Cincinnati Insurance standards• Execute automated tests using the Spira & Thirty Four testing tools• Perform manual testing to validate the website across multiple platforms (mobile, tablets, operating system, multi browsers).• Write SQL Queries using Oracle SQL and MS SQL Server to pull data from the Enterprise database• Attend Daily Standup, Spring Planning, and Sprint Retro meetings and followed Agile Scrum methodology as part of SDLC• Responsible for documenting log defects and working with development team to resolve issues.• Prepare and execute test cases for functional & integration testing. -
Client Support SpecialistPaycor Jul 2019 - Oct 2023Cincinnati, Oh, UsClient Services-Major/Small Market Group• Support customer interactions performing basic functions within• Perform application in team setting in contact center environment• Act as front-line; triage by taking ownership to troubleshootmore time sensitive, urgent and less complex issues bydeveloping solutions to customer questions• Support customers as an advocate by educating andcounseling on procedures to eventually enable self-sufficientsystem usagePaycor, a SaaS based HCM technology company, provides companies with intuitive, cloud-based onboarding, HR, applicant tracking, payroll and timekeeping software with the goal of enabling businesses to be more efficient and to make smarter decisions about their people and processes. -
Financial Institution SupportWorldpay Jan 2018 - Jul 2019Cincinnati, Ohio, UsVantiv merged with Worldpay in Jan 2018.Disputes Consulting Desk -
Debit Card Disputes SpecialistWorldpay Jan 2015 - Jan 2018Cincinnati, Ohio, Us● Support the telephone hotline, directing calls or written inquiries to appropriate personnel● Perform basic chargeback processing with an understanding of association rules and timeframes as well as a basic understanding of Reg E & Z● Facilitate and coordinate Returned Material Authorization (RMA) as necessary● Utilize Salesforce on a daily basis● Help increase and maintain Service Level Agreement (SLA) of above 75%● Provides escalated levels of support based on complexity of issues.● Assisted clients with non-technical questions regarding company products.
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Issuer Services Disputes AssociateWorldpay Oct 2014 - Dec 2014Cincinnati, Ohio, Us
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Sales & Leadership Development AssociateOnetouchpoint Sep 2013 - May 2014Hartland, Wi, Us● Participated in a Sales and Developmental program designed to share, educate, and provide hands-on experience within Berman Printing, one of Cincinnati's top commercial printing companies.● Learned all facets of running a print communications business by participating in challenging and stimulating client driven projects in marketing and design.● Collaborated with key stakeholders such as P&G, Thomas & King, and SAE International on special printing, web design, and event coordinating projects ● Worked closely with the company’s CEO, VP of Operations, and CFO to create weekly accounting reports● Shadowed with the PrePress, Press, Bindery, and Shipping departments to better understand all aspects of the communication business● Tracked job tickets for the Chief Financial Officer -
InternCleveland Municipal Court Apr 2008 - Jun 2008Us● Researched issues of law, drafted findings of facts and conclusions of law, and attended pre-trial and settlement conferences with Cleveland Municipal Court Presiding Judge Ronald Adrine.
Ike Okafor Skills
Ike Okafor Education Details
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Max Technical Training & Career ProgramsFull Stack Coding Bootcamp -
Miami UniversityPolitical Science
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Orange High SchoolHigh School Diploma
Frequently Asked Questions about Ike Okafor
What company does Ike Okafor work for?
Ike Okafor works for Western & Southern Financial Group
What is Ike Okafor's role at the current company?
Ike Okafor's current role is QA Test Engineer at The Cincinnati Insurance Companies.
What is Ike Okafor's email address?
Ike Okafor's email address is io****@****cor.com
What is Ike Okafor's direct phone number?
Ike Okafor's direct phone number is +121630*****
What schools did Ike Okafor attend?
Ike Okafor attended Max Technical Training & Career Programs, Miami University, Orange High School.
What skills is Ike Okafor known for?
Ike Okafor has skills like Time Management, Leadership, Marketing, Sales, Microsoft Office, Microsoft Excel, Communication, Customer Service, Project Management, Social Media, Internet, Organizational Leadership.
Who are Ike Okafor's colleagues?
Ike Okafor's colleagues are Mark Pierce, Eric Williams, Kenyada Brown, Alex Euton, Kevin Huckabone, Matthew Vollen, Ami Jordan.
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