Founder
CurrentThe L&D Academy is an educational online space for Learning & Development practitioners. We offer online courses, downloadable resources, templates, checklists and practical step-by-step guides.
Nov 2020 - Present
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Irina Ketkin Email & Phone Number
Learning and Development Consultant | The L&D Academy Founder | Educational L&D Content Creator
at
The L&D Academy
1 work email found
@bwinparty.com
LinkedIn matched
✓ Verified Jun 2026
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Profile completeness 100%
Current company
Role
Learning and Development Consultant | The L&D Academy Founder | Educational L&D Content Creator
Location
Sofia, Sofia City, Bulgaria
Who is Irina Ketkin? Overview
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Quick answer
Irina Ketkin is listed as Learning and Development Consultant | The L&D Academy Founder | Educational L&D Content Creator at The L&D Academy, based in Sofia, Sofia City, Bulgaria. AeroLeads shows a work email signal at bwinparty.com and a matched LinkedIn profile for Irina Ketkin.
Irina Ketkin previously worked as Founder at The L&D Academy and Owner | Learning and Development Consultant at Learning Adventures Ltd.. Irina Ketkin holds Ba (Hons), Business Administration from University Of Portsmouth.
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{first}.{last}@bwinparty.com
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Profile bio
About Irina Ketkin
Hey there! I'm a dedicated Learning & Development professional with a dual mission to foster growth in individuals and organizations alike. 🚀 Through my two ventures, Learning Adventures and The L&D Academy, I offer tailored L&D consulting services and an engaging online educational platform for L&D practitioners. 🌟At Learning Adventures, I work closely with organizations to:🔹 Develop customized training programs that align with your goals and values 🎯🔹 Implement cutting-edge instructional design and learning strategies 💻🔹 Boost employee engagement, performance, and retention 🚀At The L&D Academy, L&D practitioners can expect:🔹 Access to an extensive library of self-paced online courses, resources, and freebies 📚🔹 Opportunities for networking, collaboration, and professional growth 🌱🔹 Insights and support from a passionate community of L&D experts 🤝Ready to elevate your L&D game or empower your organization? Let's chat about how Learning Adventures and The L&D Academy can help you reach new heights! 📈www.IrinaKetkin.com - home to the #adventuresofthelearnerwww.learningadventures.bg - Boutique L&D Consilrancywww.thelndacademy.com - Educational online space for all L&D specialists to learn and grow
Listed skills include Training, Teamwork, Team Management, Management, and 46 others.
Current workplace
Irina Ketkin's current company
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8 roles
Irina Ketkin work experience
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Owner | Learning And Development Consultant
CurrentHelping companies and individuals reach their full potential through various Learning and Development methods - coaching, teambuilding, facilitating, psychometics, eLearning, soft skills training and many others.
Jun 2018 - Present
Senior Learning And Development Manager
Driving management development across all Progress locations, through monthly webinars and new manager orientation training.
Jan 2018 - Jun 2018
Learning And Development Manager
- Joined Telenor Bulgaria in October 2016 as maternity cover for the L&D expert. Handle all training-related requests from the business and follow-up administration.Key achievements
- Launched blended approach to learning (online and classroom)
- Re-designed and revamped internal LMS (Crossknowledge) to fit local development needs
- Facilitated and ran a development program for top talents
- Piloted an online learning solution for the first time in Telenor Bulgaria (LinkedIn Learning)
- Secured key strategic partnerships for developing critical capabilities
Oct 2016 - Oct 2017
Employee And Organisation Development Manager
- Quickly progressed from customer service to trainer and partner roles following great contributions to both strategic and operational performance and efficiency. Handle L&D requests for nearly 2,000 employees at major.
- Elevated staff performance through design and delivery of training courses encompassing one-on-one and teambuilding sessions
- Launched innovative training sessions for management and employees, including development programmes focused on talent optimisation.
- Served as partner on full training needs analysis (TNA) across all levels of the group, identifying issues and generating development solutions.
- Ensured top levels of ROI in regards to training investments through robust training evaluation to Kirkpatrick Level 3.
- Delivered e-learning compliance training, using Abode Captivate and SkillSoft.
Aug 2014 - Aug 2016
Employee And Organization Development Partner
- Orchestrated creation and delivery of high-quality and innovative management / employee training programmes to expand and optimise utilisation of key talents.Key achievements
- Established brand for a “university” L&D programme, including training workbooks, reports, and emails.
- Successfully addressed the training needs of employees and managers in the Bulgaria office through analysis and delivery of customised learning solutions.
- Completed comprehensive training evaluations to ensure top levels of ROI.
- Contributed to enhancements in operational effectiveness across the organisation.
- Promoted and expanded usage of online learning resources across the jurisdictions.
Oct 2012 - Jul 2014
Customer Services Trainer
- Provided expert design, update, improvement, and implementation of top quality Induction Programmes for various customer service teams (new hire on-boarding, business needs assessment, and products / services.
- Elevated all aspects of staff and team development by working closely with managers to identify and target training needs.
- Delivered coaching and mentoring sessions to customer service agents, increasing personal performance and providing management team with recommendations on competency development interventions as needed.
- Expertly supplied trainings for the entire bwin.party group products / service portfolio, including programmes for B2B, B2C, and CS teams / trainers in other locations.
Aug 2011 - Oct 2012
Customer Service Representative
Liaised with customers to address inquiries, analyse individual products / services issues, and ensure proper escalation as needed. Communicated with clients via phone, email, and chat platforms. Handled verification of customer accounts and reported system bugs, promotional issues, and any general problems experienced by customers to relevant departments.
Nov 2010 - Aug 2011
3 education records
Irina Ketkin education
Ba (Hons), Business Administration
Ba (Hons), Business Administration
International University College, Sofia
Level 5 Learning And Development Diploma, Learning And Development
The Chartered Institute Of Personnel And Development
FAQ
Frequently asked questions about Irina Ketkin
Quick answers generated from the profile data available on this page.
What company does Irina Ketkin work for?
Irina Ketkin works for The L&D Academy.
What is Irina Ketkin's role at The L&D Academy?
Irina Ketkin is listed as Learning and Development Consultant | The L&D Academy Founder | Educational L&D Content Creator at The L&D Academy.
What is Irina Ketkin's email address?
AeroLeads has found 1 work email signal at @bwinparty.com for Irina Ketkin at The L&D Academy.
Where is Irina Ketkin based?
Irina Ketkin is based in Sofia, Sofia City, Bulgaria while working with The L&D Academy.
What companies has Irina Ketkin worked for?
Irina Ketkin has worked for The L&D Academy, Learning Adventures Ltd., Progress, Telenor, and Bwin.
How can I contact Irina Ketkin?
You can use AeroLeads to view verified contact signals for Irina Ketkin at The L&D Academy, including work email, phone, and LinkedIn data when available.
What schools did Irina Ketkin attend?
Irina Ketkin holds Ba (Hons), Business Administration from University Of Portsmouth.
What skills is Irina Ketkin known for?
Irina Ketkin is listed with skills including Training, Teamwork, Team Management, Management, Performance Management, Learning Management, Human Resources, and Microsoft Office.
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