Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. Set up meetings with potential clients and listen to their wishes and concerns. Prepare and deliver appropriate presentations on products and services. Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections. Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Analyzing sales figures, market research, logistics, or transport data. Utilized Microsoft SPSS statistical software to track and analyze data.

As an IT Support Engineer in a Data Center, I was responsible for monitoring systems using tools like Observium and SolarWinds, and providing Level-1 support for HMIS, LIS, and PACS in critical medical environments. My role included 24/7 support for essential equipment, troubleshooting IP phones and PABX systems, managing IT inventory, and handling network issues at Level-1 support.