Isaac Klugmann Email & Phone Number

New Jersey, United States

Responsible to lead the technology team, website and online marketing and factory automation.

Brooklyn, Ny

Responsible to lead the ecommerce strategy for Stuhrling, an award winning, luxury watch manufacturer. Manage the business planning, brand development, marketing, creative strategy, merchandising, website design and user experience. Elevate brand image and implement cohesive online marketing campaigns across all digital channels. Core areas of focus include CRM, email marketing, retargeting, Adwords, social media and merchandising,

Greater New York City Area

Timeworks is a leading provider of luxury watches to Amazon, eBay, Overstock, Evine and our own website B2C website. Responsible for developing and executing a clearly defined marketing and communications strategy in a manner that supports consistent business growth.Responsibilities include planning, organizing and managing all marketing functions to achieve company objectives of sales, profitability and growth, as well as developing unique business partnerships.

Responsible for all online marketing initiatives; PPC, SEO, SMM, Content, Display, Affiliate and Email. Redesigned and optimized the website to maximize conversions, time spent on site and reduce bounce rate.

Key Initiatives:Created the eCommerce Division for this $300 million duty free jewelry chain store.Designed and oversaw development and enhancements of ShopDI.com, as well as its merchandising, fulfillment and customer service systems.Developed store-based incentive programs which successfully drove traffic to the website, including promotional offers, gift cards and e-mail marketing to brick and mortar customers.Handled marketing of website utilizing a variety of resources including PPC, SEO, affiliates, e-mail marketing, re-targeting banners, cart abandonment and shopping comparison sites.Successfully grew the eCommerce division to $11,000,000 in sales.

Key Initiatives:Introduced the Diamonds International Charge Card, which was responsible for $20,000,000 in sales by the third year of its introduction. Selected and managed the implementation of current retail software package in all locations; responsible for full project life-cycle including managing personnel, partnering with vendor, scheduling conversion and handling all modifications.Realized an increase in revenues of 25% through enhanced merchandise planning, distribution and reduced shrinkage attributed to new system.Increased call center efficiency and allowed for better service with more updated sales data.Oversaw implementation of new network infrastructure including servers, workstations, software data backup and disaster recovery programs for the New York corporate office.Reduced monthly communication costs by 30% via introduction of digital phone system allowing for the use of long distance T1 lines.Realized $75,000 annual savings through consolidating credit card processing resulting in lower processing fees and increased efficiencies.Negotiated with vendors for better rates and coverage for various insurance programs, resulting in annual savings of over $100,000 as well as improved coverage.

Greater New York City Area

Key Initiatives:Managed technology for a non-profit organization that provides a variety of self-improvement programs through literature and a call-in hotline.Supervised automated call center which allows members to listen to archived lectures and information 24/7.Developed audio tape sales program as a source of recurring revenue for the organization.

Greater New York City Area

Key Initiatives:Created a highly effective marketing piece to be used at trade shows and in direct mailings.Conceptualized and designed a marketing program entitled "Treasures of the Orient" to increase sales of jewelry made in Thailand which resulted in an invitation to attend the Jewelry Trade Show in Thailand.Successfully grew personal accounts to $1,250,000 in sales.