Blessing Ikotun Email & Phone Number

New York, New York, United States

Greater New York City Area

Complete cycle of client care. I spend time meeting with clients in order to assess their cake needs and create their vision, consistently developing new menu items and testing recipes in order to keep the clients engaged. I spend time visiting client venues in order to set up and break down cake displays and dessert tables. I also manage creating monthly.

New York, New York, United States

• Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance, yielding a 100% increase in Client Satisfaction
• In charge of scheduling of a 100+ member team, to ensure proper staffing levels and prime performance, so that our team can provide the quality service that our guests have come to expect
• Taking new hires through the onboarding process, from interviewing to employees to orienting them to the culture of care within our department
• Spearheading employee training for compliance, safety, sanitation, customer service and HR Functions
• Creating a positive environment by successfully managing, training, and motivating a team of 60 union associates
• Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards

Greater New York City Area

I assessed the skill level of prospective candidates, conducting interviews, and discussing job responsibilities. Once they were hired, I guided new hires through the onboarding process, including orientation and new hire paperwork. In order to increase productivity, I managed their schedules to avoid being understaffed or overworking employees. I trained.

New York, NY

Respond efficiently to customers' needs and use positive reinforcement to modify behavior in pets. Inventory management along with merchandising and operations management. My duties encompassed training cashiers in store policies and point of sales system to enforce company standards and ensure consistency. Coordinating employee schedules in order to meet.

All Star Movies Resort

I trained staff to provide fast and courteous service to guests in a high volume resort, on proper food preparation, disposal, and station set up in accordance with federal regulations. I also expedited changeover between meal periods and boosted efficiency and guest satisfaction by creating a line management system. In order to keep clients happy, I.

Brooklyn, NY

Managed staff in the food production and collaborated with management in menu planning.

Master Of Science (M.S.), Labor And Industrial Relations

Activities and Societies: Society for Human Resource Management, National Society of Minorities in HospitalityMasters of Science providing.

Bachelor Of Technology (B.Tech.), Hospitality Management

Activities and Societies: Garden ClubHospitality student specializing in pastry arts with a strong interest in hotel management.