After several years of experience as Account Development Manager for the company I have gained extensive experience in both Customer Service and operations. A team leader and a very good listener, this allows me to understand and empathize with my colleagues. My analytical mind-set gives me the ability to find root cause for complex issues which I am able to solve by analysing various sources. The ability to think and work independently is not only highly regarded by my colleagues but also given the opportunity to speak to our customers in person at their home offices. I thrive on challenges and take great pride in every job that I do