Ikram Hossain Email and Phone Number
A qualified and talented manager who manages versatile teams and guides them through difficult tasks. Has the capacity to build good relationships with all partners and turn ideas into action. Particularly effective in management roles requiring thoroughness, a high level of enthusiasm and dedication, and a focus on achieving company objectives through processes. With 4 of his 6 years spent assisting supervisors, training reps, and monitoring processes, he is an excellent choice to lead your team.• Excellent conversational, analytical, and time management capabilities • Demonstrated ability in leadership, teamwork, dispute resolution, and transition management.• Outstanding project management, relationship-building, process mapping, reporting, and business writing abilities.• Recognizing, analyzing, and mitigating project blunders.• Fast learner eager to take on new challenges• Planning, tracking, and reviewing project progress and quality in order to have a smooth workflow.Reference: Shahriyar ShahProject ManagerAgentpoint Email: shah@agentpoint.comContact: +8801838000097Alimul IslamSales Representative Imprint Dhaka LtdEmail: consult.alimulislam@gmail.comContact: +8801521454094
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Senior Sales RepresentativeRush Service Feb 2020 - PresentHouston, Texas, United States-Maintain connections with customers by informing them of current offers on existing services, responding to their questions, and providing them with regular information via email.-To avoid hitches, keep a close eye on the order's progress from payment through production to shipment and delivery.-Analyzing and resolving claims in the most cost-effective manner while keeping strong customer relations.-In order to achieve acceptable efficiency within a given timeframe, new representatives must be trained.-After validating leads over the phone, create mailing lists from them.-After sending cold emails, closing clients over the phone-Monitoring and ensuring sales team is meeting KPIs through outbound calls-Ensuring production team is meeting deadlines and quality check- Q/A samples before showing clients - Keeping track of supply from vendors and pending customer requests - Keeping remakes to minimum- Q/A digital mockups before client approval- Ensuring that the team is equipped to deal with chargebacks, refunds and remakes -
Customer Service Sales RepresentativeUsmg May 2017 - Jan 2020Dhaka, Dhaka, Bangladesh1. Enter orders for promotional products.2. Suggest replacements and modifications for detailed desings.3. Reply to escalated customer service emails and tickets and handle those issues to satisfy the customers while protecting the companies interests and prevent facing losses on any project. 4. Liaise with different departments to ensure deadlines are met for all projects.5. Contact state and overseas vendors to find best pricing to maximize profits.
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Sales RepresentativeImprint Dhaka Limited Mar 2016 - May 2017Dhaka, Dhaka, Bangladesh1. Answer inbound sales calls and persuade customers to purchase promotional products.2. Suggesting products to customers that best match their requirements. 3. Creating tickets to handle escalated issues. 4. Contact with managers of different departments to ensure smooth and timely delivery of orders.
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Customer Relations AssociateDigital Marketing Hub Bangladesh Jan 2016 - Mar 2016Digital Hub Bangladesh Ltd.Key Responsibilities:- Make cold calls to US-based prospects and sell services- Get important customer details to qualify as valid.
Ikram Hossain Education Details
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Private CandidateBusiness/Managerial Economics
Frequently Asked Questions about Ikram Hossain
What company does Ikram Hossain work for?
Ikram Hossain works for Rush Service
What is Ikram Hossain's role at the current company?
Ikram Hossain's current role is Senior Sales Representative at Rushservice.com.
What schools did Ikram Hossain attend?
Ikram Hossain attended Private Candidate, University Of Liberal Arts Bangladesh.
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Ikram Hossain
Country Coordinator At International Centre For Migration Policy Development (Icmpd)Dhaka, Bangladesh -
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