Ikram I. Email & Phone Number

Paris, Île-De-France, France

° Coordinate midium to big contracts (HW & SW) around 6 Millions Dollars;° Translate the business needs to technical team;° Prepare the budget for the studios;° Answer the need of our studios in term of infrastructure;° Make sure that the infrastructure is up to date with last technologies;° Optimize solutions and costs;° Be the point person responsible for coordinating and executing the implementation of solutions;° Work with remote teams and across time zones in… Show more ° Coordinate midium to big contracts (HW & SW) around 6 Millions Dollars;° Translate the business needs to technical team;° Prepare the budget for the studios;° Answer the need of our studios in term of infrastructure;° Make sure that the infrastructure is up to date with last technologies;° Optimize solutions and costs;° Be the point person responsible for coordinating and executing the implementation of solutions;° Work with remote teams and across time zones in APAC, NCSA &EMEA Show less

Poland

I. Transition & Transformation – Service Management Project Manager from Feb 2019 - Craft and drive a project from initiation stage to project close. - Work closely with multiple work-stream leads and SMEs in identifying and managing interdependencies in meeting or workshop mode-Define with the vendor the technical specifications for ITIL process to be implemented in SMAX tool,-Review and validate the ITSM tool technical Specifications-Implement a comprehensive management… Show more I. Transition & Transformation – Service Management Project Manager from Feb 2019 - Craft and drive a project from initiation stage to project close. - Work closely with multiple work-stream leads and SMEs in identifying and managing interdependencies in meeting or workshop mode-Define with the vendor the technical specifications for ITIL process to be implemented in SMAX tool,-Review and validate the ITSM tool technical Specifications-Implement a comprehensive management plan for each subproject and hold regular stakeholder meetings to keep all interested parties updated in project progress -Prioritize initiatives based on business needs and requirements -Coordinate internal resources and vendors for the flawless execution of projects. -Assume responsibility for project tasks and ensure they are completed in a timely fashion. -Drives to ensure that issues and risks are actioned and mitigated in a timely manner-Gathering critical information from meetings with various stakeholders and produce insightful reports-Track Issues, Risks, Actions, changes, Cost & Schedule,-Update Global process documents and PIM (Process Interface Manuel) based on SMAX requirements;-Draft Unit Scenarios and UAT (User Acceptance Test) for the process configured in SMAX tool and execute them in the tool-Draft the training materialII. From 06/2017 to 02/2019 - Handle RFS -Work closely with the architects and technical teams to identify the scope and produce the technical detail plan.-Handle technical meetings with the client to discuss actions, issues and action plans,-Challenge the project team in technical actions and decisions-Follow day to day technical actions with the team-Track Issues, Risks, Actions, changes, Cost & Schedule-Present the project & solution to all stakeholders from IBM & Client side in the handover process-Draft and fill Check list file as Acceptance document for the Handover to the delivery Show less

Casablanca

- Identified project needs (Required services, skills, technologies…)- Ensured that the project is delivered on-time, within scope and within budget- Structured the project to aim the milestones. - Managed & mitigated project issues and risks.- Managed project resources and team.- Convened and leaded the regular project steering committee meetings- Leaded and managed the Project Cycle from the initial planning stage up to turn over to ensure that all aspects and phases… Show more - Identified project needs (Required services, skills, technologies…)- Ensured that the project is delivered on-time, within scope and within budget- Structured the project to aim the milestones. - Managed & mitigated project issues and risks.- Managed project resources and team.- Convened and leaded the regular project steering committee meetings- Leaded and managed the Project Cycle from the initial planning stage up to turn over to ensure that all aspects and phases of the project adheres to the company requirements whilst maintaining the highest standards.- Developed a detailed project plan to monitor and track progress- Measured project performance using appropriate tools and techniques- Reported and escalated to management as needed- Managed the relationship with the client- Established and maintained relationships with third parties/vendor- Created and maintained comprehensive project documentation- Involved in the billing of a sales project- Involved in drafting the technical response.Clients : Local and International (Morocco, France, Spain)Technologies and Scope: Oracle, SQLServer, DATAGUARD, Windows, Unix, Linux, Cluster, Middleware (Tomcat, IIS..), CFT, Scheduler, VMware ESX, Netbackup, Stockage, Customer Service Center, On Site Service…Fields : Banking, Audit, Environment, Logistics and Distribution Show less

- Implementing Sales, Purchase and PSA (Professional Services Automation) modules - Map the requirements of the customer to the capabilities of the ERP system- Drafting the user’s guide- Training the end users