Assistant Manager Contact Center Fox Rehabilitation
Current
Jan 2021 - Present
AeroLeads people directory · profile
Ikram Malik Email & Phone Number
Assistant Manager Contact Center at CareCloud | A part-time life coach, mentor and motivator, helping individuals unlock their full potential.
at
CareCloud
2 work emails found
@mtbc.com
1 phone found area 732
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Assistant Manager Contact Center at CareCloud | A part-time life coach, mentor and motivator, helping individuals unlock their full potential.
Location
Rawalpindi, Punjab, Pakistan
Company size
Who is Ikram Malik? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ikram Malik is listed as Assistant Manager Contact Center at CareCloud | A part-time life coach, mentor and motivator, helping individuals unlock their full potential. at CareCloud, a company with 185 employees, based in Rawalpindi, Punjab, Pakistan. AeroLeads shows a work email signal at mtbc.com, phone signal with area code 732, and a matched LinkedIn profile for Ikram Malik.
Ikram Malik previously worked as Assistant Manager Contact Center Fox Rehabilitation at Carecloud and Team Lead Contact Center at Mtbc. Ikram Malik holds Associate Of Arts, Mathematics And Physics from Cerritos College.
Company email context
Email format at CareCloud
This section adds company-level context without repeating Ikram Malik's masked contact details.
{first_initial}{last}@mtbc.com
89% confidence
AeroLeads found 2 current-domain work email signals for Ikram Malik. Compare company email patterns before reaching out.
Profile bio
About Ikram Malik
Energetic and results-driven professional with almost 13 years experience in handling clients in US health care industry. Well-versed in providing software training using remote connection to the clients and implementation of the new software. In depth knowledge of various healthcare related incentive based programs by US Government. Highly skilled in addressing, troubleshooting and resolving customer grievances. Solid interpersonal and communication skills.
Listed skills include Team Management, Training, Microsoft Office, Management, and 39 others.
Current workplace
Ikram Malik's current company
Company context helps verify the profile and gives searchers a useful next step.
Carecloud
7 roles
Ikram Malik work experience
A career timeline built from the work history available for this profile.
Team Lead Contact Center
Mar 2018 - Dec 2020
Lead Account Manager Healthcare It
Supervising Product Implementation team. Training and coaching the team on new products introduced by the company. As well as, training and coaching the clients on these products.Was assigned the ICD 10 implementation project which was successfully implemented before the deadline. 58% of MTBC clients were successfully transitioned from paper submission to.
Feb 2015 - Mar 2018
Feb 2015 - Mar 2018
Account Manager
- Electronic Health Record / Meaningful Use Utilization(Since October 2011)
- Provided training and coaching sessions to MTBC clients (US based doctors) regarding the Meaningful Use of Electronic Health Record software.
- Helped identify the needs of doctors as it related to the Meaningful Use and co-ordinated with various departments and rectified the issues.
- Performed research on Medicare and Medicaid Meaningful Use incentive program as directed by project manager.
- Applied critical thinking and problem solving skills to resolve client concerns.
- Helped clients complete the requirements of the Meaningful Use in a timely fashion and met the deadlines set forth by the US Government bodies.
Oct 2011 - Jan 2015
Customer Care Representative
- I was handling inbound and outbound calls at the Technical Support Desk. These calls were from US based doctors and their staff.
- I co-ordinated with various departments at MTBC to resolve issues and concerns faced by the MTBC clients.
- I provided software training and coaching sessions to doctors and service staff on a weekly basis. Also helped install various softwares used by the MTBC clients.
- Provided best possible customer service to improve clients satisfaction.
- Performed other duties as assigned by the management
Mar 2011 - Oct 2011
Customer Service Representative (Sales)
Helped customers travelling in and out of airport on business and leisure. Utilized the computer to help do the job effectively. Helped increase revenue for the company by offering upsells and insurance products.
Jan 1997 - Oct 2002
Team & coworkers
Colleagues at CareCloud
Other employees you can reach at carecloud.com. View company contacts for 185 employees →
IA
Ibrar Akhtar
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
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SH
Sardar Hammad Aslam
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
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WJ
Waqas Jamil
Colleague at CarecloudRawalpindi District, Punjab, Pakistan, Pakistan
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AM
Adeel Malik
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
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FJ
Fawad Javed Satti
Colleague at CarecloudRawalpindi, Punjab, Pakistan, Pakistan
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DD
David D.
Colleague at CarecloudAvenel, New Jersey, United States, United States
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WA
Waseem Ahmed Din
Colleague at CarecloudIslāmābād, Pakistan, Pakistan
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AP
Angela Palma
Colleague at CarecloudGreater Philadelphia, United States
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UA
Usman Abdur Rehman
Colleague at CarecloudIslāmābād, Pakistan, Pakistan
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AB
Alizeh Bukhari
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
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Ibrar Akhtar
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
View →
SH
Sardar Hammad Aslam
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
View →
WJ
Waqas Jamil
Colleague at CarecloudRawalpindi District, Punjab, Pakistan, Pakistan
View →
AM
Adeel Malik
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
View →
FJ
Fawad Javed Satti
Colleague at CarecloudRawalpindi, Punjab, Pakistan, Pakistan
View →
DD
David D.
Colleague at CarecloudAvenel, New Jersey, United States, United States
View →
WA
Waseem Ahmed Din
Colleague at CarecloudIslāmābād, Pakistan, Pakistan
View →
AP
Angela Palma
Colleague at CarecloudGreater Philadelphia, United States
View →
UA
Usman Abdur Rehman
Colleague at CarecloudIslāmābād, Pakistan, Pakistan
View →
AB
Alizeh Bukhari
Colleague at CarecloudIslamabad, Islāmābād, Pakistan, Pakistan
View →
2 education records
Ikram Malik education
Associate Of Arts, Mathematics And Physics
Associate Of Arts (A.A.), System, Networking, And Lan/Wan Management/Manager
FAQ
Frequently asked questions about Ikram Malik
Quick answers generated from the profile data available on this page.
What company does Ikram Malik work for?
Ikram Malik works for CareCloud.
What is Ikram Malik's role at CareCloud?
Ikram Malik is listed as Assistant Manager Contact Center at CareCloud | A part-time life coach, mentor and motivator, helping individuals unlock their full potential. at CareCloud.
What is Ikram Malik's email address?
AeroLeads has found 2 work email signals at @mtbc.com for Ikram Malik at CareCloud.
What is Ikram Malik's phone number?
AeroLeads has found 1 phone signal(s) with area code 732 for Ikram Malik at CareCloud.
Where is Ikram Malik based?
Ikram Malik is based in Rawalpindi, Punjab, Pakistan while working with CareCloud.
What companies has Ikram Malik worked for?
Ikram Malik has worked for Carecloud, Mtbc, Medical Transcription And Billing Company, and National Car Rental.
Who are Ikram Malik's colleagues at CareCloud?
Ikram Malik's colleagues at CareCloud include Ibrar Akhtar, Sardar Hammad Aslam, Waqas Jamil, Adeel Malik, and Fawad Javed Satti.
How can I contact Ikram Malik?
You can use AeroLeads to view verified contact signals for Ikram Malik at CareCloud, including work email, phone, and LinkedIn data when available.
What schools did Ikram Malik attend?
Ikram Malik holds Associate Of Arts, Mathematics And Physics from Cerritos College.
What skills is Ikram Malik known for?
Ikram Malik is listed with skills including Team Management, Training, Microsoft Office, Management, Customer Service, Team Leadership, Html, and Sales.
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