Director Of Platform Support And Software Qa
Current
Feb 2023 - Present
AeroLeads people directory · profile
Iris Rivera Email & Phone Number
Software QA and Product Support Leader
at
STChealth
1 work email found
@ettaviation.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Software QA and Product Support Leader
Location
Phoenix, Arizona, United States
Who is Iris Rivera? Overview
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Quick answer
Iris Rivera is listed as Software QA and Product Support Leader at STChealth, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at ettaviation.com and a matched LinkedIn profile for Iris Rivera.
Iris Rivera previously worked as Director of Platform Support and Software QA at Stchealth and Manager, Head of Software Quality Engineering and Customer Support at Ett Aviation. Iris Rivera holds Computer Information Systems from Phoenix College.
Company email context
Email format at STChealth
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{first}@ettaviation.com
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AeroLeads found 1 current-domain work email signal for Iris Rivera. Compare company email patterns before reaching out.
Profile bio
About Iris Rivera
Accomplished, empathetic Quality Assurance and Software Support leader with career recognition as a Thought Leader combined with demonstrated success in establishing high-quality suggestions and solutions to enhance product quality, employee performance, business productivity, and customer experiences in various industries. Strategic tech leader with diversified experience across Software Testing, Customer Support, IT, and Project Management functions. Proven background in driving the growth and sustainability of growth-state and established departments as a contributing member of leadership teams. Recognized in INvolved - The Inclusion People's global OUTstanding LGBTQ+ Future Leaders 2021 list supported by Yahoo Finance.
Listed skills include Sql Server Management Studio, Sql, Leadership, Microsoft Office, and 24 others.
Current workplace
Iris Rivera's current company
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10 roles
Iris Rivera work experience
A career timeline built from the work history available for this profile.
Manager, Head Of Software Quality Engineering And Customer Support
Ett Aviation
Jan 2022 - Feb 2023
Manager, Software Qa
Jun 2021 - Sep 2021
Manager Of Quality Assurance And Application Support
Successfully merge 2 QA teams and 1 Application Support team and create, establish, and maintain metrics to measure product quality and employee performance.Technical and career development of 47 QA/Research professionals.Conduct implementation of testing, data, and security best practices.Direct high-quality software implementations for 56+ applications.
May 2019 - Jun 2021
Lead Quality Assurance Analyst
Participate in Backlog Refinement and Sprint Planning meetings to review and address concerns with defect, Acceptance Criteria, and testing accuracy and documentation with Business Analysts and development teams. Provide support and lead the testing efforts of multiple projects in payment and equipment dispatch and receive applications and services by.
Aug 2018 - May 2019
Senior Quality Assurance Analyst
Lead the testing efforts of multiple projects in payment and equipment dispatch and receive applications and services by providing support and direction to Quality Assurance Analysts and Technicians. Manage creation, assignment, and adjustment of work items for testing based on level of priority, complexity, and individual capacity. Collaborate with.
Oct 2017 - Aug 2018
Quality Assurance Analyst
Use Root Cause Analysis (RCA) to identify, analyze, and document application defects using a bug tracking system and report defects to software development team. Provide a third line of support by assisting Field Customer Support team in reproducing field alert failures and addressing concerns with Business Units. Assemble Test Cases based on higher/lower.
Apr 2017 - Oct 2017
It Coordinator
Work with Upper Management and other departments to create a successful IT plan.Prepare regular SQL reports for and consult with Management to analyze computer system needs for functional operations.Develop, implement, and monitor management information systems policies and controls to ensure data accuracy, security, and regulatory compliance.Form strong.
Sep 2014 - Apr 2017
Financial Aid Processor
Review student financial aid files to ensure all necessary documents are accounted for and no conflicting information is present for approval.Continue education on most current federal and departmental financial aid policies to process financial aid files accurately.Complete audits and review of peer workload to assist direct supervisor with timely file.
Aug 2013 - Sep 2014
Financial Aid Advisor
Work as part of a campus support team to help reduce administrative workload for employees located in Norwood, MA campusPackage financial aid according to company and federal regulations regarding Title IV and Non-Title IV funding proceduresConvert and upload Excel spreadsheets into SharePoint reports website to ensure student information is updated.
Jun 2012 - Aug 2013
1 education record
Iris Rivera education
-
Phoenix College
FAQ
Frequently asked questions about Iris Rivera
Quick answers generated from the profile data available on this page.
What company does Iris Rivera work for?
Iris Rivera works for STChealth.
What is Iris Rivera's role at STChealth?
Iris Rivera is listed as Software QA and Product Support Leader at STChealth.
What is Iris Rivera's email address?
AeroLeads has found 1 work email signal at @ettaviation.com for Iris Rivera at STChealth.
Where is Iris Rivera based?
Iris Rivera is based in Phoenix, Arizona, United States while working with STChealth.
What companies has Iris Rivera worked for?
Iris Rivera has worked for Stchealth, Ett Aviation, Wayfair, U-Haul International, Inc, and Alliancemed, Llc.
How can I contact Iris Rivera?
You can use AeroLeads to view verified contact signals for Iris Rivera at STChealth, including work email, phone, and LinkedIn data when available.
What schools did Iris Rivera attend?
Iris Rivera holds Computer Information Systems from Phoenix College.
What skills is Iris Rivera known for?
Iris Rivera is listed with skills including Sql Server Management Studio, Sql, Leadership, Microsoft Office, Quality Assurance, Testing, Html, and Microsoft Sql Server.
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