Indu Kumari Email & Phone Number

Toronto, Ontario, Canada

- Reviewed manually inputted wires before authorization to ensure the accuracy of the information inputted matches with wire instructions provided which prevents returned wires and delays in payment.- Aided with the training of specialists and senior specialists in order to get them up to speed and help them transition into their role.- Conduct the final review of monthly statements and associated backups to ensure accuracy before publishing statements- Performs cash transactions for clients by directing funds based on instructions from clients or their agents, researches and reports on account overdrafts in client accounts and analyses daily cash flow activities by reconciling security and cash balances while ensuring deadlines are met.-Reports account activity for clients by preparing timely and accurate standard and specialized financial statements and reports.-Develops and maintains strong internal and external client relationships by resolving less complex problems and meets deadlines and answers enquiries from clients and their agents regarding account activity.-Maintains and updates source documentation and related information by assisting in implementing procedural improvements and system enhancements.

Toronto, Ontario, Canada

• Processing and reconciling Dividend and Interest payments. • Processing accurately and timely of all clients’ Entitlements, the control, and collections of Income proceeds from Depositories and Issuers, and reconciliation of suspense account activities• Preparing reports, Checking all payments.

India

This is an Android Mobile app for agritech platform. I worked for this project as a start-up with my friends. We decided to harness the potential of digitalization and revolutionize the trading process among various stakeholders of agriculture sectors with an intent to maximize the benefit to farmers, traders, and all intermediaries.Role & Responsibilities:• Collecting, extracting, organizing, analyzing data for evaluating the business, document as requirement and work with developers for implementing solutions.• Gather and collect information from different sources to produce various reports. Daily and weekly report preparation to gauge performance of business.• Analyzes data and information to provide insights and recommendations.• Ensuring solutions met business goals and requirements.• Monitor deliverables and ensure the project meet the deadline.• Exercise judgement to identify, diagnose and share problem within given rules.

• Responsibility for all TAT reports, WIP reports, work allocation, and all kinds of reporting work• Handled all the ticket and service request work assignments with accuracy and TAT in mind• Processed payment-related requests and created all types of letters required by the clients• Analyzed and performed all the calculations-based tasks in the team• Provided support to clients for special projects and other duties as needed• Deal with all kinds of forms and update data accordingly• Identified opportunities for process improvements to effectively meet customer and business needs.• Supported customers by answering questions and guiding end-use• Assisted in the research and completion of all clients, participants, and employee requests• Assist in the preparation of clients reports and participant statements.• Tested newly installed applications to validate operability• Trained end-users in best practices to minimize errors and protect critical data• Coordinated and implemented network security measures to protect data

Delhi, India

• Built trust, loyalty, and solid long-term relationships with key decision-makers• Understood current and prospective customers' communication needs and buying motives• Delivered the right solution for clients' evolving business requirements with prompt and efficient service• Maintained high levels of customer satisfaction by leading the account team to drive real and long-standing business value• Helped develop inside sales methodology, including finding new ways to improve pitching sales promoting offers, and automated tools• Met and exceeded sales targets• Created new business from new and existing customer accounts

Post Graduate Diploma In Management, Finance And Marketing

Bachelor Of Commerce - Bcom, Business/Commerce, General