Ivan K. is a Operations | Leadership | Project Management | Processes | HR | SaaS. He is proficient in Estonian and English. Colleagues describe him as "Worked together with Ivan at Linnworks for about 10 years. Ivan was always very organized, attentive to details, and self-disciplined. His work was always in order and well-planned. Ivan has excellent project management skills. In my eyes, he successfully delivered numerous projects with ease and always met deadlines. Ivan knows how to manage people. He established the Tech Support department from scratch, and then successfully led the Estonian office. For 3 years we both hired people for the Estonian Engineering department. He played a key role here by covering all communications with recruiters and candidates, conducting culture interviews, making final offers, and dealing with all relocation-related activities. Ivan helped to make this process very smooth, quick, and effective. We hired lots of good engineers and good people. Ivan is one of the people, who helped to build a good culture at Linnworks. He has a positive character. He always attracted people around him. He is a true leader, who can help people reach new achievements." and "As the Operations Director at Linnworks, Ivan has been an exceptional leader and an invaluable member of our team. Throughout his time with Linnworks, Ivan has demonstrated a high level of dependability and trustworthiness. He is the one who ensures that things are done on time and to a high standard. Ivan has been a role model and a well-liked person for hundreds of people who worked at Linnworks. His excellent work ethic and positive attitude have had a significant impact on our company culture. One of Ivan's key strengths is his attention to detail. He is meticulous in his work and always strives for perfection. He is very conscious when it comes to compliance and has a deep understanding of the importance of adhering to regulations and policies. Ivan is also highly structured and organized. He has excellent planning and project management skills, which have been instrumental in the successful execution of many projects at Linnworks. He is able to manage complex tasks with ease and always delivers results on time. In conclusion, Ivan would be a valuable addition to any team. His dedication, attention to detail, and organizational skills make him an outstanding candidate for any position."
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Project Manager (It, Operations, Finance)Healthy Sweets Aug 2020 - Feb 2024Tallinn, Harjumaa, EstoniaManaged all aspects of projects, from planning to completionMonitored project costs to ensure alignment with budgetAssisted the business to assess the internal procedures and strategies, and enhance the overall operation of the companyProvided guidance, education, and adviceOversaw accounts, budgeting, expense trackingCoordinated marketing strategyTook part in setting up the business (confectionery and cafe) from scratchSetup and maintained online store - healthysweets.ee -
Operations DirectorLinnworks Nov 2014 - Jan 2023EstoniaOversaw all operations and business activities of the Estonian entity (100 people) to ensure they produce the desired results and are consistent with the overall strategy and missionAchieved the expansion of the Estonian entity from 5 to 100 peopleBuilt and led various teams: Tech Support, HR, Accounting, Recruitment, EngineeringServed as the primary point of contact for external stakeholdersDesigned and implemented effective financial budgets, reviewed financial reportsInvolved in annual company tax auditsDeveloped and implemented various policies and procedures in Estonia and globallyEnsured full compliance with local regulations and safety standardsGlobal insurance and risk managementImplementation of HR processes, priorities and best practices. Culture development.Full-cycle recruitment (Engineering, Customer Ops, Finance, etc.)Relocation assistanceEmployees onboarding and offboarding -
Project Manager / Product OwnerLinnworks Aug 2014 - Jul 2016EstoniaAccountable for IT integration projects e.g. building the project plan, coordinating the plan to completion, and evaluating the successWork with stakeholders to determine their needs and requirements Hands on testing of integrationsUnderstanding technical integration, cloud and API technologies Responsible for project plan documentationMonitoring and evaluating product progress at each stage of the processLiaising with the product team and end-users to deliver updates -
Technical Support ManagerLinnworks Jan 2013 - Jan 2015EstoniaBuilt 24/7 tech support team from scratch to 30+ people Ensured that our customers receive exceptional supportEstablished various policies and proceduresIntroduced new staff onboarding procedures, training, mentoring, performance, etc. -
Partner (B2B) Support ManagerIgt Jan 2009 - Jan 2013Ensured that our partners receive exceptional supportManaged and lead a team of Partner Support agents, providing guidance, training, and support to ensure their success and professional development -
Online Poker Tournaments AdministratorIgt Dec 2007 - May 2009 -
Partner (B2B) Support RepresentativeIgt Jan 2007 - Dec 2007 -
Fraud Analyst & Customer Support RepresentativeIgt May 2006 - Jan 2007
Ivan K. Education Details
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Computer And Systems Engineering
Frequently Asked Questions about Ivan K.
What is Ivan K.'s role at the current company?
Ivan K.'s current role is Operations | Leadership | Project Management | Processes | HR | SaaS.
What schools did Ivan K. attend?
Ivan K. attended Tallinna Tehnikaülikool.
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