2018 - Present SecretaryAt Evermore Co., Ltd.Responsible for summarizing company’s monthly income, invoice/tax accounting information, and company’s expenses, including reimbursing all expenses from employees. Took charge of interviewing new employees, including candidates for machinery and chemical sale representatives, and technical engineers. Took charge of providing back-office supports, as well as concierge tasks, for vice president. Took charge of company’s international affair with headquarter in Taiwan.

At Alicier By Ilada Food ServicesEstablished a potential business in providing boxed food products such as salads, salad rolls, steaks, and fruit juices. Cooked each recipe and learned about ingredients and supplies. Founded a main shop in Victoria Gardens community mall, and later established small branches at The Mall Bangkae and Seacon Bankae. Supplied products to be sold in other food shop in The Offices at Central World, and also delivered online orders via Line application for some Agoda employees.• One of challenges faced was planning or establishing prices and promotions, since customersvary greatly: some are willing to pay for good products, most others go for cheap prices. Evenhaving same recipe for each product, they need to be sold at different prices for differentmarkets; plus having different cost of rentals, contracts, and GP deductions for big malls,resulted in having complicated calculations to determine best prices to promote in eachmarket, in order to meet both expected profit margin and customers’ satisfaction.• Another big challenge was about people, either employees or partners. Faced bad employeesfrom ones who just were not responsible, to ones who secretly took advantages. Dealt withmanagement teams of big malls who gave no respect and no responsibility to businesspartners but only cared about their own job requirements. Dealt with store owner who judgedproducts based on biased personal preferences rather than customers’ behavior andfeedbacks from focused groups. Preferred to solve such matters by ending contract with theproblematic employees or discontinuing product supplies with the parties as soon as possible

at Global Premium Wine Co., Ltd. (GPWC)Responsible for selling premium products distributed by GPWC, including Dilmah teas, Anchor diary products, 1883 French Syrups, and Siam Winery wines, to middle-to-high-end hotels, restaurants, and cafes within the southern and western parts of Bangkok. Since these products were considered premium and quite costly, it was required to educate the prospect customers, such as chefs, baristas, managers, or owners of the places, about how the products were of better quality than the ones they were using, which sometimes involved doing demo and offering samples. Made comparisons for prices and promotion packages to persuade the prospects see how the offers worth more for the money paid.• Having premium products was the challenge. They cost considerably higher than other commercial products, making it harder to persuade prospects because they always wanted cheaper supplies. The driving arguments, which could turnover valuable prospects to use these premium products, were to explain the quality differences from other brands, the good ingredients and how they yielded better tastes, and the limited accessibility of some products that, in Thailand, were only available from GPWC)

Responsible for selling advertisement plans on Yellow Pages books, website, and mobile application. Executed team’s sale strategies and searched for new customers, specifically reaching out to someone within the prospect companies who had the authority to decide whether to spend the money for the proposed advertisement plans. Followed up the existing customers, since each customer’s contract needed to be renewed yearly should the customer wanted to continue the advertisement. Due to sale strategy, if some existing accounts could not be maintained, it was required to find new customers, with equivalent contract values, in place of discontinued accounts. Further tasks involved addressing the advertisement details, such as handing over the advertisement design to the design team, after confirming final design with the customer, as the finish of a deal.• Challenges were to withstand the question why Yellow Pages were still mainly using bookpublications while all other platforms are growing on the Internet. One of the reasons, whichdrove numerous sales, was that Yellow Pages holds one of the biggest data sources inThailand, regarding enterprises’ contacts and information, and there are also lots of bigbusinesses and other users who were actively using and depending on Yellow Pages platform.• Other challenges were the customer experiences when using online searches. Many customersexperienced that their information was not showing up from searches with certain keywordswhich they initially paid for, as part of the advertisement plans. It was required to handle thereporting of these technical SEO issues and delegate some support tasks to the related teams.

Took charge of recruiting and interviewing job applicants for Super Rich. Established a set ofrecruitment tests for evaluating each applicant prior to the interview, filtering out unqualified applicants based on certain psychological principles. Took charge of the practical training courses for new joiners, such as practice counting money effectively with bare hands. Also established evaluation checks on employees to gather and reflect how they felt towards the organization, whether they need improvement on workplace experiences or organizational cultures, to inspire motivation and prevent resignations.