Ila Kane, Cmca, Ams, Pcam Email & Phone Number

Redmond, Washington, United States

Bellevue, Wa

*Manage portfolio of up to 14 different HOA associations in the Great Puget Sound Area, including preparing monthly or quarterly management reports for each association*Manage bids, vendors, and resulting projects for associations*Evaluate insurance for each association and bid and add new policies*Communicate regularly with Board members for multiple associations*Hold regular Board meetings and site inspections*Manage invoicing and finances, including posting monthly financial reports and analysis*Review and report AR and pursue collections with attorneys when required*Attend regular WSCAI events to stay up to date on current law and industry trends, including contributing to trade magazine

Greater Seattle Area

Manage portfolio of up to 14 different condo associations in the Great Seattle AreaPropose and organize ratification association budgets according to new WUCIOA guidelinesManage bids, vendors, and resulting projects for associationsCommunicate regularly with Board members for multiple associationsHold regular Board meetingsManage invoicing and finances, including posting monthly financial reports and analysisReview and report AR and pursue collections with attorneys when requiredBe on-call on rotating schedule for Madrona's entire commercial, residential, and COA portfoliosSupport team of portfolio and on-site managers, including providing consultation and vendor supportAttend regular WSCAI events to stay up to date on current law and industry trends

Monitor common areas, greet owners, residents, guests and others. Primary source of communication with all owners and residents through email, phone and in-person conversations. Post charges to owner accounts and maintaining records in the Charge Log (fines, fob/key replacement, late fees, move-in fees, guest suite). Processing of all checks for payment received on behalf of the Association and maintaining details in the Check Log. Activate/Deactivate/Suspend/Coordinate all FOBs, Remotes, and Keys for the Association with Owner and Commercial Units. Schedule Guest Suite Reservations. Coordinate the use of the common area for all owners and residents. Assist owners with any Condo Cafe issues and answer questions regarding ledgers or account balances.Record and process violations by checking fob records, downloading footage, verifying party responsibility, adding information to Excel, processing violation letters via mail merge. Update any Owner/Resident Information received in Yardi & the Belltown Court Distribution List. Create and update community flyers posted throughout the community. Communicate with maintenance and janitorial for any building issues needing their attention. Prepare and send all correspondence to the community on behalf of the Association. Responsible for the Collection of all HOA dues by pulling aged receivables, assessing late fees, sending correspondence to owners, etc. Code all invoices charged to the Association. Manage and organize all vendor billing information, COIs, and W9s. Assist in the preparation of Board packages for Board and Appeal Meetings.

Greater Seattle Area

Logistics and Ops Support*Liaison between engineering, purchasing, and production*Coordinating rollout of new or revised parts with vendors and production*Training new employees about our ERP, product and customization, and workflow processes*Edited manual for new product*Alerts marketing of especially photogenic and unique machines to coordinate marketing photography without interfering with production or shipping schedulesPrimary Buyer*Purchases long lead-time parts from several vendors across three continents*Develops relationships with vendors to facilitate better pricing, quick corrections to parts or orders, and schedule or priority changes*Receives, reconciles, and fulfills packing slips and invoices*Dispute price and quantity discrepancies with the vendor on behalf of Slayer*Order, outsource, and receive complicated parts for customized machines including coordinating art and cutting files between the engineer and vendorShipping Coordinator*Ship up to 40 machines per week using a variety of freight forwarders to at least 20 different destination countries*File customs documents, including certificates of origin and AUSFTA declaration, to ensure smooth delivery*Dispute incorrect invoicing with shipping companies*Coordinate shipping and delivery dates with clients and their agents*Advocate for on-time shipping date for client to production team*Answer client questions about ship dates, delay dates, customs processes*Ship machines for product demos

Greater Seattle Area

Answer and direct phones using multi-line phone systemInput contractor time and invoices to QuickbooksCreate work orders using Time and MaterialsTranscribe electrical diagrams to Excel and DropboxCreate, edit, and track change ordersTrack invoices and labor for billingSchedule and track inspectionsCoordinate with suppliers to get and manage quotesCreate lighting and equipment schedules for proposals, billing, and orderingCreate new ways to organize and track jobs and orders with new forms and spreadsheetsAssisting owners and estimating teamMiscellaneous projects as needed, including tracking expenses for audits, coordinating yearly company-wide uniform order

Greater Seattle Area

Serves as an point of contact between tenants, property managers and property ownersManages social media Twitter, Pinterest and Facebook accounts*Designed and executed the first ever "Rock Your Pod" contest through social media, increasing social media reach and viewer engagement with the pagesManages all tenant and building information for 500+ tenants in 14 propertiesInterviews and assists in hiring process for resident manager positionsEvaluates current resident managersDesigns, analyzes and updates demographic analysis of all tenants for reports distributed to investors and city officialsDesigns, analyzes, and updates various turnover, pricing, and size reportsWorks with city and property owners to apply for and receive applicable housing incentives

Greater Seattle Area

Lives on the property as a 24-hour resource for residentsDelivers packages and notices, sort mail, and deal with lock-outsMaintains presence as a confidante, a resource for maintenance issues, and security personAttends monthly meetings with property managers and owners to discuss property and tenant issues

Bellevue, Wa

Ensuring consistency and quality of content within Expedia's suite of travel websites Caught various previously overlooked copy-editing errors on affiliated websitesConsulting with hoteliers to verify details of hotel amenities and to onboard photos Community manager of Content Coordinator Yammer community

Greater Seattle Area

Prepared and served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas Cleaned or sanitize work areas, utensils, or equipmentDescribed menu items to customers or suggested products. Learned up to 30 orders of customersWorked with team to deliver several perfect shopper scores for the storeTransferable Skills: Skilled in customer service, memorization of a variety of details and delivering them in a stressful and fast-paced environment

Managed a team of 8-15 reportersAssigned stories to reporters based on individual interests and challengesCopy edited and published up to 40 stories each quarterAssisted reporters with story ideas and story developmentCoached reporters through story ideas and writing strategiesPlanned events to promote the Pulse, including hosting a reception with the president of the universityWorked with Systems Engineer and designers to improve the workability and intractability of the siteReceived departmental award for being the founding editor of The Pulse.