I have 13 years of experience in the luxury business.After having worked for different luxury brands’ press offices in Milan, I explored the challenging and interesting universe of retail to better understand the store operations and what creates an impact in the customer journey. My focus was to build, develop and maintain strong customer relationships.I am passionate for fashion and for luxury, and I have developed the ability to interpret the codes of luxury products, the clients' profile and their expectations, with strong attention to details. I worked with companies like Etro, Ermenegildo Zegna, Tom Ford and Prada, dealing with key international journalists and final customers.I fluently speak Italian, Spanish and English.