Ilah Lars Email & Phone Number

United States

United States

United States

Main point of contact and Advocate/Liaison for medically fragile client's familiesReceived incoming calls and making outbound calls daily for communication with the familiesAssisted with maintaining client/nurse schedules and ordered medically necessary supplies as needed.Developing positive relationships with nurses and families, working closely with clinical staff to provide the best care for Angels of Care clients while maintaining a positive attitude.Search for nurses to potentially work temporary shifts and contact those candidates personally to negotiate a pay rate for service.

United States

• eTDS - Electronic Travel Document Services - supporting automated ticketing processes for all channels of air ticket, ancillary purchase, upgrade, schedule change, and service recovery resulting in an automated notification in HTML format.• Enthusiastic, energetic, detailed, adaptable, versatile and enjoys learning new skills as seen by various positions with IT.• User of software development tools for both legacy and modern architectures to support the software development and software developers.• Identified business gaps between Legacy American and Legacy US Airways processes, and applications, with an objective of integrating to a single Service Orientated Architecture platform for ticketing, and document delivery, across all channels.• Responsible for successful testing and implementation of reissue of tickets for the US Airways and American Airlines Passenger Service System Merger project.• Responsible for successful testing and implementation of Seats, Ancillary products, Advantage redesign, Schedule Change, Customer Notification projects• Responsible for working with multiple product owners, project managers, business analysts, developers, internal and external vendors and business partners.• Created test plans and test cases in an Excel spreadsheet in accordance with the business requirements and quality assurance measures set for the project.• Analyzed multiple programs and applications within a test and integration environment. Reported of any defects, errors, and interoperability flaws found in the application to developers and project manager.• Investigated, in depth, the application delivered to ensure an excellent customer or end user experience.• Accurately communicated test progress, test results, and other relevant information to management and project team to ensure punctual and accurate delivery on the project.

Health And Wellness, General

Activities and Societies: CCE Continuing Coach Education International Coach Federation

Early Child Hood Certification (Cda), Early Childhood Education And Teaching