Ilakshi Rathod Email & Phone Number

Irving, Texas, United States

• Leading the development and implementation of initiatives while maintaining organizational standards of customer satisfaction, quality of service and performance• Evolving the definition of roles and responsibilities to align with Agile best practices, implementation growth pathways• Owning the program schedule and task assignments, and managing schedule progress - from large phases through to detailed tasks• Communicate project status, risks, and issues to stakeholders and senior management.

Mumbai, Maharashtra, India

- Accountable for planning and managing a group of related technology projects or activities in a coordinated way from inception through successful delivery.- Work across multiple scrum teams. Work may be cross-cutting across products, scrum teams, and technologies or feature set.- Align dependent organizations and remove/mitigate all blocking issues.- Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system

Raleigh-Durham, North Carolina Area

- Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives- Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives- Develop and manage budget for projects and be accountable for delivering against established business goals/objectives

Raleigh-Durham, North Carolina Area

• Responsible for detailed end-to-end program schedule, risk change management plan, SOW development with customers and executive reporting • Assists with resource allocation and planning across multiple location• Proactively scheduled jobs and alerts for the application to minimize the business impact and critical issues using AppDynamic, Database Alert, Application monitoring alert, Business Object reporting • Manages critical tickets distribution and move cases into a higher level of solution agreement• Provide technical assistance in a number of different areas, including technical and functional assistance on different ordering process

India

• Provide direction to the Agile development team and stakeholders throughout the project and align requirements• Responsible for plan and prioritize product feature backlog and development for the product being a scrum master• Assess value, develop cases, and prioritize stories to ensure work focuses on those with maximum value that are aligned with product strategy• Provide backlog management, iteration planning, and elaboration of the user stories

Mumbai Area, India

• To conduct and schedule requirements gathering sessions, walkthroughs with all stakeholders of the project that included clients, designers and developers to stimulate requirements • Performing requirements analysis.• Documenting and communicating the results of efforts.• Effectively communicating insights and plans to cross-functional team members and management.• Manage changes to finalized requirements through effective application of change control and change management

India

• Served as DBA and implementation executive in the completion of five medium scale implementations, managing projects from business requirements analysis to solutions delivery and support.• Collaborated with development team (Java) to tackle database/application issues.• Designed and implemented Oracle database 9i/10g & SQL Server 2000 backup/recovery scheme• Enhanced users’ understanding of database systems by conducting pre-implementation workshops, delivering group and individual training sessions and creating user-friendly training materials.

India

• In-depth Data Analysis, Research & Comparison on the various aspects encountered in the documents received from client end. • Adhering to various tools, specifications and correction guidelines provided to upload it error free• Attending US client training for new process/project and imparting the same to Team