Ilakya Ilangovan Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

• Processed and screened scholarship applications, entering data accurately into SharePoint and CRM systems.• Provided administrative support across various programs, leveraging Microsoft Office tools to improve efficiency and productivity.

Sydney, New South Wales, Australia

• Utilize CRM systems to record and update student information, ensuring accuracy and compliance with centre guidelines.• Managed data entry tasks using Microsoft Excel, including grading and recording student work in score booklets.• Delivered high-quality customer service by responding to parent and student enquiries, providing accurate information, and referring to appropriate personnel when necessary.• Assisted in the preparation of class materials, contributing to an efficient and organized learning environment.

Sydney, New South Wales, Australia

• Reviewed and processed Postal Vote Applications, ensuring elector eligibility was accurately confirmed using EMA systems.• Organized and sorted postal votes by district, preparing them for scrutiny and resolving any exceptional cases with a focus on accuracy.• Demonstrated strong data entry skills by accurately inputting voter data into the Election Management Application (EMA).

Sydney, New South Wales, Australia

• Analyzed and understood test requirements to ensure comprehensive test coverage.• Created detailed test case scenarios, manually crafting test cases for regular maintenance and enhancements of internal applications.• Performed systems and functional testing in both Waterfall and Agile Software Development Environments, ensuring compatibility and performance across various stages of the software lifecycle.• Analyzed and identified bugs, collaborating closely with team members to fix defects efficiently.• Compiled and presented Test Execution Reports, Test Summary Reports, and Bug Reports to stakeholders, providing clear insights into testing outcomes.• Managed the entire defect lifecycle, from raising and prioritizing defects to ensuring their resolution, contributing to overall software quality and reliability.

Certificate Ii, Applied Digital Technologies

1.Use computer operating systems and hardware 2.Design spreadsheets 3.Create digital presentations 4.Understand client ICT requirements.

Statement Of Attainment, Digital Security And Privacy In The Workplace

1.Securely manage personal information and workplace information 2.Identify organizational intellectual property (IP), ethics and privacy.

Master Of Business Administration - Mba, Human Resources Management And Services

Bachelor Of Engineering - Be, Computer Science Engineering