Sherpa Consulting assists you in developing a restaurant and Retail concepts in a way that makes sure you are enjoying the creative fun parts while we nudge you in constructive ways to consider long term outcomes based on the directions you want to go.Our goal is to foster your creativity to create a restaurant concept that is effective and profitable without breaking the budget.Developing a new restaurant concept is a collaborative process that connects your vision with our expertise. Our nurturing approach will provide a clear directional path to your successful launch.Sherpa Consulting has the experience in working with individual restaurateurs, Retailers and  groups managing many personalities and the success of taking the visions of those stakeholders into account to help assist in developing an overall successful restaurant or Retail design.

www.sherpaconsultancy.com

www.sherpaconsultancy.com

www.sherpaconsultancy.com

2018-2019 // Owner at Lettuce & Tomato Gastro-Pub• Coordinated daily Front of the House and Back of the House restaurant operations • Delivered superior service and maximize customer satisfaction• Responded efficiently and accurately to customer complaints• Regularly reviewed product quality and researched new vendors• Organized and supervised shifts• Appraised staff performance and provided feedback to improve productivity • Estimated future needs for goods, kitchen utensils and cleaning products• Ensured compliance with sanitation and safety regulations• Managed restaurant social media strategy• Managed operational costs and identifyed measures to cut waste

Latte group was a combined 5 restaurants & markets. Responsible for 300 employees and overseeing the daily operations of all locations, ensuring that processes are being executed accurately and efficiently, revenue goals are being met, budgets are being managed, clients are having the best salon experience, and team members are being grown and developed.• Epicure Gourmet Market & café, Sunny Isles• Epicure Gourmet market & café, Coral Gables• Santa Fe News & Espresso, Bal harbor shops• Santa Fe News & Espresso, Brickell City Centre • Piacere News & café, Aventura Mall

2009-2012 // General Manager at Segafredo BrickellResponsible for managing the daily administration and operations of the outlets to provide high quality service, maintaining a strong and efficient team while creating loyal and trustworthy staff who take pride in their work, thereby providing the highest level of service possible:• Created, innovated and executed potential and beneficial solutions and ideas to enhance the working environment to produce higher results.• Achieved annual F&B budget, expense budget and staffing guide, and worked towards the achievement of set and approved budgets and maximize profits.• Ensured that all accounting matters including the handling of cash, cash floats are followed according to the set guidelines.• Assisted in handling of all guest’s complaints through thorough investigation to avoid reoccurrence.• Successfully achieved budgeted revenues and profits and planned marketing activities.2008-2010 // General Manager at Mercato della PescheriaResponsible for:• recruiting, training and supervising staff• agreeing and managing budgets• planning menus• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines• promoting and marketing the business• overseeing stock levels• ordering supplies• handling customer enquiries and complaints• taking reservations• greeting and advising customers• problem solving• preparing and presenting staffing/sales reports• keeping statistical and financial records• assessing and improving profitability• setting targets• handling administration and paperwork• liaising with customers, employees, suppliers, licensing authorities and sales representatives• making improvements to the running of the business and developing the restaurant