Ilana Brown Email & Phone Number

Austin, TX, US

New York, US

Sunset is a powerful and compliant tool to help you shut down your tech business.

Customer Success Consultant and advisor for early stage startups, focusing on CS and ops teams of various shapes sizes and industries. I focus on customer strategy and lifecycle, designing/hiring customer facing orgs, scaling or automating onboarding, adoption + retention development, and / or building lasting support orgs. Some of the companies I have or.

New York, NY, US

Co-produced a 2-month pop-up city in Montenegro with 200 full time residents, 700 visitors, hosted 9 conferences, 4 hackathons, >20 large-scale social events, and more

San Francisco, California, US

New York, NY, US

New York, NY, US

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate the meaningful, direct relationships with guests that make exceptional experiences possible.I oversee global client relations, beginning with onboarding, through implementation, customer success and all support functions.

Frontline Foods supports local restaurants and the restaurant ecosystem across the country by purchasing meals for frontline heroes, essential workers, and impacted communities who may not otherwise have access to balanced meals due to COVID-19. 100% of donations go directly to restaurant, and we’ve partnered with World Central Kitchen (WCK), a tax-exempt.

StellaService objectively measures and rates the service quality of thousands of online retailers, helping consumers make more informed buying decisions and helping businesses benchmark and improve the end-to-end customer experience.

Ramsey, NJ, US

CareDox has created a secure ecosystem for collecting, digitizing, storing, maintaining and safely sharing medical records of students in K-12, daycare, camps. Built and managed the sales, onboarding team, and product team.

New York, New York, US

Manage a team of Domestic and Imported Wine Account Managers on the Merchandising team. Built, and iterated on processes for sales operations, production of offers on Lot18.com and partner sites, compliance, supply chain, inventory, and relationship management for our Winery, Importer, Compliance, and Fulfillment Partners. I also implemented Salesforce.com.

New York, New York, US

About BluewolfBluewolf is a global pack of experts committed to partnering with clients to achieve agile business transformation. Only Bluewolf can bring 10 years of best practices to every project and guarantee its success. Bluewolf is distinctly positioned between classic management consultants and breakthrough technical designers. Its world-class.

With primarily cold calling, I pitched c-level executive and brand owners the offerings of Citroen Wolf. CW Publishing Group helps devise made-to-measure printed and online communication and marketing solutions for specific clients and target audiences both nationwide and in the UK

Semester Internship - I independently modernized the service offering marketing materials by examining the menus and programs to facilitate the adoption of more current offerings. I also participated and developed operational expertise in all aspects of functions (preparation, set-up, service, clean-up). I collaborated with another intern on the design of.

Extended Summer internship - Worked in partnership with the business owner to translate customer requirements into customized sales proposals, and designed the content, layout, and structure to create a website for a new service offering.

Braintree, MA, US

Part-time Summer internship - Develop and execute events to promote the brand. Held sessions regarding brand offering. Geezeo is a leading software services provider for banks and credit unions. We help organizations engage their base, reach new markets, and increase wallet share.