- Private events management - In charge of all the operations before, during and after the event- Manage budget and relationships with external vendors

- Logistic coordinator- Supervisor and coordinator of all the production activities

- Communicate and partner within and across lines of business, including other area leaders, peers, location planning, vendors and related supervision departments to ensure smooth day-to-day operations- Support innovation and organization of events or activities within the store- In charge of leading national and international employees - Recognize Cast Members for their excellent guest service and give them constructive feedback

- Managing and developing store staff to deliver the sales target and brand equity goals whilst building passion for the brand & ensuring outstanding customer service- Determine the cause for stores specific problems and find solutions- Supporting sales activities, aiming to meet or exceed targets- Regularly controlling of operation, service quality, organization of layout and performance in the stores

- In charge of overall store operations- Train and supervise employees- Assist customers ensuring a high standard of customer service - Control of the inventory and order of new supplies and product stock

- Providing an exceptional guest service while interacting with people from all over the world in a theme park environment that welcomes an average of 40K guests per day- Sharing knowledge of Italian culture and fulfill guests expectations- Disney Trainer in charge of all the new arrivals, teaching them how to perform the required tasks and empowering them to deliver Disney’s famous guest service

Pink Stage CoordinatorMeetings: Chiara, Peter Handke, Max Giusti, Dave Eggers, Michele Bravi, Elodie, Zampaglione e Gensini, Luca Barbareschi, Francesco Facchinetti, Stefano Bartezzaghi, Marco Travaglio, Joyce Carol Oates, Enrico Ruggeri, Veronica Pivetti. From the 14th of July to the 18th of July, bands and solo artists from all over the world performed on the stage from the afternoon to the night.

New Year’s Eve event produced by Mediaset

- Junior Club Supervisor (from 14 to 18 years old);- Organizing and supervising children's activities and ensuring they are in a safe environment and stimulate their participation proposing activities that will make the guests’ holiday more fun and enjoyable;- Taking part in and organizing daytime and evening entertainment;- Organizing and hosting welcome meetings.