Ilaria Garritano Email and Phone Number

Macha is a brand active in food retail, specialized in healthy food and pokè.Born in 2016 in Milan, it currently has 39 stores spread across 10 regions.• Full operation at the point of sale;• Opening and closing of the point of sale;• Complete management of the service;• Ensure the correct execution of all service procedures;• Ensure the defined service standards and times;• Ensure the correct application of the HACCP plan and all current regulations;•… Show more Macha is a brand active in food retail, specialized in healthy food and pokè.Born in 2016 in Milan, it currently has 39 stores spread across 10 regions.• Full operation at the point of sale;• Opening and closing of the point of sale;• Complete management of the service;• Ensure the correct execution of all service procedures;• Ensure the defined service standards and times;• Ensure the correct application of the HACCP plan and all current regulations;• Achievement of all company KPIs. Show less

MyDoctor is the largest healthcare platform in the world.We work from 6 offices spread over two continents, taking the Docplanner Group to almost 20 countries.• Prospecting and commercial scouting of doctors and private and intramoenia health professionals in the area of expertise through cold calling, lead marketing and/or contact reference;• Autonomous management of the entire commercial negotiation through the telephone and video channel (from the first cold contact, to the… Show more MyDoctor is the largest healthcare platform in the world.We work from 6 offices spread over two continents, taking the Docplanner Group to almost 20 countries.• Prospecting and commercial scouting of doctors and private and intramoenia health professionals in the area of expertise through cold calling, lead marketing and/or contact reference;• Autonomous management of the entire commercial negotiation through the telephone and video channel (from the first cold contact, to the signing of the e-commerce contract);• Achievement of commercial and strategic objectives set by the company;• Daily report of the activities performed (calls, appointments and video interviews). Show less

Alternativa Events is a digital marketing agency that promotes music festivals and live events.Our clients are Sziget Festival, Balaton Sound Festival, EXIT Festival, Sea Star Festival, LollaPalooza Berlin and Superbloom.The Sziget Festival is the largest European festival.Open to any artistic and musical expression and a meeting point for disparate cultures and trends, it is one of the most popular events in the world, with more than 60 stages.My role at the Sziget… Show more Alternativa Events is a digital marketing agency that promotes music festivals and live events.Our clients are Sziget Festival, Balaton Sound Festival, EXIT Festival, Sea Star Festival, LollaPalooza Berlin and Superbloom.The Sziget Festival is the largest European festival.Open to any artistic and musical expression and a meeting point for disparate cultures and trends, it is one of the most popular events in the world, with more than 60 stages.My role at the Sziget Festival is the synchronization of a team of 13 people from various regions of Italy aimed at implementing promotional campaigns, carried out through the placement and distribution of flyers, the creation of content on social channels Facebook and Instagram and the organization of promotional events and bus trips. Show less

Glovo is a Spanish technology company and the fastest growing multi-category player in Europe, West Asia and Africa.• Search for sales opportunities through outbound calls and field visits;• Understanding of customer needs;• Creation of the proposal to customers;• Creation of advertising brands;• Closing sales and achieving monthly goals;• Use of the Salesforce program for organizing and managing customer data.

Groupon is an American global e-commerce marketplace that connects subscribers with local merchants by offering activities, travel, goods and services in 15 countries.• Contact the merchant by email and phone calls;• Resolve merchant issues in a timely, accurate and consistent manner;• Manage time and productivity to meet individual and ticket daily goalssquad;• Act as a liaison with other departments (Sales, Customer Service, Editorial and Finance) to address any… Show more Groupon is an American global e-commerce marketplace that connects subscribers with local merchants by offering activities, travel, goods and services in 15 countries.• Contact the merchant by email and phone calls;• Resolve merchant issues in a timely, accurate and consistent manner;• Manage time and productivity to meet individual and ticket daily goalssquad;• Act as a liaison with other departments (Sales, Customer Service, Editorial and Finance) to address any cross-cutting issues affecting the merchant;• Use of the Salesforce program for entering and managing customer data.Resolution Team• Respond to questions and requests by email;• Resolve complaints regarding company or business goods, services, policies and regulations;• Manage and organize refunds, exchanges and return vouchers;• Accept, modify or cancel orders for goods and services from customers;• Receive payment for products or services;• Listen to and respond to customers' questions, complaints, concerns and needs;• Provide information on goods and services;• Manage returns and exchanges, taking into account the regulations and policies relating to the different payment methods;• Provide information or solutions;• Contact supervisors, managers or other colleagues who can provide further assistance in case ofneed, or at the request of the customer;• Solution of internal reports. Show less

• Provide detailed information about the different career paths available, including educational requirements, job opportunities, salary expectations and growth prospects;• Support individuals in their education planning by showing the educational options available.

Operational planning; creation of social pages and cost list to implement sales; consultancy in customer relationship management and personnel selection.

Compilation of 730 models with Zucchetti, Teamsystem and Prosystem software.

Drafting circulars and corporate messages; telephone advice to national patronage operators belonging to the acronym; drafting social security articles for the company monthly.

• Selection and management of Italian and foreign personnel, aimed at home care on a national scale;• Implementation of tools and strategies aimed at identifying the most suitable human resources: live and remote interviews and CV screening;• Creation of constantly updated reports to improve both the research process and the professional outplacement of each profile;• Consulting and constant negotiation between client and selected personnel aimed at satisfying both parties;•… Show more • Selection and management of Italian and foreign personnel, aimed at home care on a national scale;• Implementation of tools and strategies aimed at identifying the most suitable human resources: live and remote interviews and CV screening;• Creation of constantly updated reports to improve both the research process and the professional outplacement of each profile;• Consulting and constant negotiation between client and selected personnel aimed at satisfying both parties;• Autonomous management of a customer portfolio in all its components, from the first interview to direct responsibility for the billing phase;• Documentary assistance (PS renewals), contractual and fiscal (income model, CU, compensation calculation) for active workers or those waiting to be re-entered. Show less

Reception and sorting of visitors; agenda and correspondence management; document filing; issue of payment authorizations; document release; compilation of 730 and ISEE forms.

Website management; drafting of news and current affairs articles “L’agonia del pagamento 90 giorni finemese”, “Ludwig, il software che doesn’t mind the gap”, “Lali Puna, la band che piace ai Radiohead ed a Sorrentino” e “Flixbus, la rivoluzione industriale del ventunesimo millennio”.

Negotiations with organizers, suppliers and international customers; setting up in a fair context; cash and personnel management; sale of organic cosmetic products.