• Shape, implement and manage the IBP (Integrated Business Planning) process;• Drive the monthly IBP process and key meetings; • Build and lead the IBP team• Consolidate inputs and analysis to support strategic decision-making;• Engage the regional Supply Chain, Manufacturing and Commercial teams on all IBP-related matters.

Working in the Consumer Packaged Goods (FMCG) in Amsterdam. Main responsibilities:• Develop the Demand and Supply plan; • Drive the consensus forecast integrity & quality; • Set and manage the component inventory strategy, ensuring service levels are on target and driving cost efficiency;• Setting and monitoring KPIs;• Manage and optimize processes relating to existing/new route to market models, including New Product Introductions;

Working together with management, business experts and technical team to plan, coordinate and execute projects, ensuring that teams have appropriate business specifications, leadership and resources to deliver products effectively. Highlight projects:• CRM tool development and upgrades (roles: Project Manager and Process Expert); • OPS Webshop – a B2B eCommerce solution (roles: Project Coordinator and Change Manager); • EDI Process Owner;

• Demand Planning & S&OP coordination; • Creation, analysis and follow up of KPIs, and on-demand analysis;• Involvement in Supply Chain projects (Lean SCM, BI upgrade).

• Order processing, customer relationship management and leading the team of 7 CS Coordinators• SAP Key user, first line support on ERP system• Training (assessment, design and development) and documentation.

• Billing, A/P, A/R, Month end and Year end reconciliation;• Complaint management and return handling; • Reporting, warehouse accounting;• Import/Export coordination, processing orders with foreign customers and suppliers