Ilaz Grajqevci Email and Phone Number
Accomplished operations executive with over 18 years of experience in the coffee industry, specializing in operations management, quality control, and maintenance. Proven track record of leading teams to achieve exceptional performance, optimizing production processes, and implementing cost-effective solutions. Skilled in strategic planning, budgeting, and equipment management, with a strong commitment to continuous improvement and customer satisfaction. Recognized for driving Muldoon's Own Authentic Coffee to win the Consumer Choice Awards five years in a row through innovative practices and a focus on excellence.
Grajqevci - Your Equipment Experts.
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PresidentGrajqevci - Your Equipment Experts. Jun 2024 - PresentWe're your trusted partner for equipment installation, servicing and maintenance excellence in Canada. -
Vice President OperationsMuldoon'S Coffee 2017 - Jun 2024Mississauga, Ontario, Ca- Reported directly to the CEO and President, collaborating with department managers to analyze weekly reports and identify cost-effective solutions.- Oversaw the vehicle fleet, including the acquisition of new vehicles and sale of used ones, as well as budgeting for repairs and maintenance.- Coordinated with coffee equipment manufacturers to procure the latest equipment and organized training sessions for service technicians. -
Quality Control And Maintenance Manager | Senior Service SpecialistMuldoon'S Coffee 2012 - 2017Mississauga, Ontario, Ca- Led the singles coffee pod program as Chief Engineer.- Developed and implemented new parameters for production equipment, including roasters, packaging machines, mixers, conveyors, and flavouring mixers.- Introduced a comprehensive maintenance plan for production equipment and conducted training sessions for machine operators.- Managed monthly budgets for production and facility upgrades, and selected contractors for required work.- Conducted daily quality checks on coffee products and incoming green coffee beans to ensure compliance with company standards.- Handled troubleshooting, parts ordering, and repairs for production equipment, coordinating with contractors to ensure timely completion of work. -
Service Department ManagerMuldoon'S Coffee 2007 - 2012Mississauga, Ontario, Ca- Managed bench and field service technicians, creating schedules and ensuring preparedness for assignments.- Procured new equipment and parts for the Service Department, maintaining detailed inventory reports.- Ensured technicians received up-to-date training on servicing various equipment.- Addressed repeated service calls to ensure customer satisfaction. -
Technical Service SpecialistMuldoon'S Coffee 2006 - 2007Mississauga, Ontario, Ca- Prepared new equipment according to manufacturer specifications.- Diagnosed and inspected Espresso, Brewing, Grinding coffee systems, Water Filtration, Cooling systems, and vending machines.- Cleaned and repaired returned equipment from customers.- Completed paperwork for equipment installation, exchange, maintenance, and servicing.- Maintained positive client relationships during on-site service calls. -
Service TechnicianVan Houtte Coffee Services 2005 - 2006Montreal, Quebec, Ca -
Maintenance TechnicianCompass Group 2004 - 2006Chertsey, Surrey, Gb -
Maintenance SupervisorQuality Inn And Suites 2004 - 2005Greensboro, Georgia, Us
Ilaz Grajqevci Education Details
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Technical CollegeMechanical Engineering -
Trade SchoolIndustrial Technician
Frequently Asked Questions about Ilaz Grajqevci
What company does Ilaz Grajqevci work for?
Ilaz Grajqevci works for Grajqevci - Your Equipment Experts.
What is Ilaz Grajqevci's role at the current company?
Ilaz Grajqevci's current role is President @ Grajqevci - Your equipment experts. | ex-VP Operations @ Muldoon's Coffee | Creator of the Singles Coffee Program.
What schools did Ilaz Grajqevci attend?
Ilaz Grajqevci attended Technical College, Trade School.
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