Ildar Khabibullin

Ildar Khabibullin Email and Phone Number

Customer Experience Manager
Ildar Khabibullin's Location
Russia, Russian Federation
Ildar Khabibullin's Contact Details

Ildar Khabibullin work email

Ildar Khabibullin personal email

n/a
About Ildar Khabibullin

I’m motivated and passionate customer experience professional seeking for new challenges and opportunities. As a human centric leader, I successfully find balance between customers, co-workers and business needs.

Ildar Khabibullin's Current Company Details

Customer Experience Manager
Ildar Khabibullin Work Experience Details
  • Ikea
    Customer Experience Manager
    Ikea Aug 2019 - Mar 2023
    Moscow, Russia
    - Participation in planning, build-up and opening of the new IKEA City store in Moscow- CX team recruitment and development- Efficient CX department management: planning of resources and budget, securing of payment & aftersale processes- Monitoring, analysis and follow-up of KPI’s- Constant analysis of customer feedbacks and experience drivers- Conduction of customer related researches- Creation and implementation of action plan based on customer experience insights- Leading of projects: cashline rebuilding, outdoor and indoor navigation improvement- Creation and facilitation of trainings and workshops for co-workers: Customer Centricity, Omnichannel, Service Design
    View
  • Tj Collection
    Executive Assistant To Chief Executive Officer
    Tj Collection May 2016 - Jun 2019
    Moscow, Russia
    - Complaints handling- Standards check- Staff training- Customer service- Sales process
    View
  • Youth Club Union “Scarlet Sails”
    Executive Director
    Youth Club Union “Scarlet Sails” Sep 2015 - Apr 2016
    Ufa, Bashkortostan, Russia
    - Operational management- New clubs opening- Recruitment process- Budget process
  • Sco & Brics Summits Preparation Team
    Group Leader
    Sco & Brics Summits Preparation Team May 2013 - Sep 2015
    Ufa, Bashkortostan, Russia
    - Coordination of the work of the urban infrastructure improvement group

Ildar Khabibullin Education Details

  • Ufa State University Of Economics And Service
    Ufa State University Of Economics And Service
    Hospitality Administration/Management

Frequently Asked Questions about Ildar Khabibullin

What is Ildar Khabibullin's role at the current company?

Ildar Khabibullin's current role is Customer Experience Manager.

What is Ildar Khabibullin's email address?

Ildar Khabibullin's email address is il****@****kea.com

What schools did Ildar Khabibullin attend?

Ildar Khabibullin attended Ufa State University Of Economics And Service.

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