Ilde Addonizio Email & Phone Number

Bristol, Gb

City Of Bristol, England, United Kingdom

Avonmouth, England, United Kingdom

Avonmouth, England, United Kingdom

Cheltenham

Cheltenham

As training coordinator the role required the creation, support and delivery of training for the Christmas members joining the Customer services Dept across 4 different teams . Key duties:- Organise the program -Deliver group training in class - Organise schedules and pair trainees with senior members of the allocated team in order to develop their expertise - Follow up the learning path of the trainees with regular meetings and collection of feedback in order to maximise their… Show more As training coordinator the role required the creation, support and delivery of training for the Christmas members joining the Customer services Dept across 4 different teams . Key duties:- Organise the program -Deliver group training in class - Organise schedules and pair trainees with senior members of the allocated team in order to develop their expertise - Follow up the learning path of the trainees with regular meetings and collection of feedback in order to maximise their learning process - Provide reports to the managers in order to identify strengths and areas of focus - Rectify any issues related with the training process and provide suggestions on re-allocation of resources across the 4 teams. Show less

Cheltenham

Worldwidebased customer support in the following languages:Italian, Spanish, French and English. - SME Italy & Spain - Find solutions, striving to create a smooth and stressless buying process. Use of "out-of-the-box thinking approach" combined with the procedures and the methodologies in place.Assist the recording process of messages for the company in Italian and Spanish.Translations of messages and procedures for the websiteHelp in the language interview process for… Show more Worldwidebased customer support in the following languages:Italian, Spanish, French and English. - SME Italy & Spain - Find solutions, striving to create a smooth and stressless buying process. Use of "out-of-the-box thinking approach" combined with the procedures and the methodologies in place.Assist the recording process of messages for the company in Italian and Spanish.Translations of messages and procedures for the websiteHelp in the language interview process for the recruitment of languages personnel.Helping in company's events as language support for business partnersMember of the Social Committee Show less

Bridgend

Handling incoming/outgoing client enquiries;Providing prospective customers with detailed information about our services;Addressing client queries;Transferring calls to relevant departments and liaising with the Sales/Technical teams when required.Spanish/Italian language

Swansea, Regno Unito

Be in charge of developing the fortfolio of supporters on behalf of charities.Cold calling and collection of data

Tavullia

Editing of brochures and images for web and social networks. Translations reviews of products. Understanding of company's products and policy in order to research BIP competitors,Documents formatting in PowerPoint and word format for meetings, clients' account management.

Specialistica In Linguistica Moderna, Linguistics

postgraduate course in Modern Linguistics

Communication And Translation, Foreign Languages + Marketing, 69.4

Activities and Societies: Hiking society. Dance Society. Salsa Society. Erasmus Scholarship. Learning agreement based on exams.

Accounting Technicians Level 3, Accounting, 88% Merit

advanced aat level 3

Accounting Technicians Level 2, Accounting, Distinctions

AAT certification studies

Bachelor'S Degree, Corporate Language And Culture Course Under The School Of Modern Languages And Culture, 103/110

titolo della tesi: ecosostenibilità e università. Il caso studio della Swansea University. Corso di laurea curriculum aziendale con.