I am an IT and Cybersecurity professional with over 12 years of diverse experience across business operations, team leadership, and security protocols. My journey has equipped me with strong administrative and project management skills, making me adept at driving operational excellence and safeguarding organizational assets.In my most recent role as a Lead Server/Trainer/Closer, I successfully onboarded new team members, streamlined inventory processes, and enhanced communication among staff. I take pride in mentoring others and fostering a collaborative environment to ensure our team's success.My previous experiences include managing office operations, coordinating customer service initiatives, and developing training programs. I am passionate about continuous learning and am currently pursuing certifications in IT support and cybersecurity, including the Google Cybersecurity Professional Certificate and CompTIA Security+.Key Skills:Problem Solving: Expert at identifying issues and implementing effective solutions.Training & Onboarding: Proven track record in mentoring and developing talent.Project Management: Experienced in overseeing projects from conception to completion.Customer Service: Committed to delivering exceptional service and fostering positive client relationships.I’m excited to leverage my skills in cybersecurity and IT support to help organizations navigate the complexities of digital security while ensuring operational efficiency. I believe in the importance of continuous growth and collaboration and am eager to connect with like-minded professionals in the industry.Feel free to reach out if you’re interested in connecting or discussing opportunities in IT and cybersecurity!