Ileana Lafever Email and Phone Number

Core Competencies• Ability to communicate effectively both written and orally. • Kind, courteous and efficient internal and external customer care.• Proper business telephone etiquette.• Organize and prioritize competing deadlines.• Follows detailed instructions well with the ability to make decisions with no supervision.• Proactive, responsive and resourceful.• Works well independently and as part of a group.• Pay close attention to detail.• Masters new concepts and quickly gains results.Skills Summary• Produce, edit, proofread, copy, fax, scan and distribute MS Word documents and correspondence.• Prepare and organize MS Excel spreadsheets.• Maintain reports without error.• Acquire knowledge of proprietary software and popular programs as needed.• Effective Conflict Resolution Professional Business Management