•Monitor unpaid invoices as well as process 10+ new or revised purchase orders per day.• Develop and present weekly sales reports to ensure adherence to weekly targets and progress towards achieving monthly objectives.• Led the restructuring plan for streamlining the accounts receivable process and identifying areas of performance improvement resulting in a 45 day average collection period to a 15 day average. • Develop and maintain international client accounts by providing them… Show more •Monitor unpaid invoices as well as process 10+ new or revised purchase orders per day.• Develop and present weekly sales reports to ensure adherence to weekly targets and progress towards achieving monthly objectives.• Led the restructuring plan for streamlining the accounts receivable process and identifying areas of performance improvement resulting in a 45 day average collection period to a 15 day average. • Develop and maintain international client accounts by providing them with updates on account status and responding to any questions or concerns they have.• Conduct weekly status meetings to communicate client updates and proactively resolve issues, resulting in consistently achieving a 94% customer satisfaction rate. Show less

• Successfully managed Point of Sale system transactions ensuring every detail was accounted for resulting in accurate cash flow on a daily basis.• Trained and guided new staff on company policies, procedures, and best practices in compliance with company’s mission and values.• Consistently led all servers in sales by having an understanding of the company’s KPIs and by providing excellent customer service surpassing sales goals by 10%.

• Developed and edited strategic marketing plans designed to grow website traffic and increase bookings for the hostels. that highlighted the benefits of the company. • Monitored and managed social media accounts daily to understand customer feedback, relevant trends, and respond to questions. • Crafted SEO (Search Engine Optimization) marketing materials to increase company's discoverability and grow audience interaction.