Ileana Contreras, Eit Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

Greater Denver Area

Greater Denver Area

Greater Denver Area

• Performed design and CAD drafting for retail, commercial, industrial, and residential projects• Performed layout design for water distribution, sanitary sewer, and storm sewer systems• Assisted with drainage plans and reports, created erosion control plans and reports • Prepared site plans and layout exhibits for potential land uses; performed horizontal and vertical layout design for sites; prepared Denver Water plans and documents for approval, cost estimates• Set up and used Civil3D pipe networks for plan and profile drawings• Survey experienced included preparation of ALTA survey drawings, as-built plans, easement exhibits, and legal descriptions

Newark, De

IB Middle Office - Global Credit Risk Management Analyst / Team Leader February 2012 – PresentMonitor, measure, identify, and control the Investment Bank’s Global Credit Risk Management Operations. Seek to facilitate efficient risk/return decisions and reduce volatility in operating performanceLead a migration, moved key business functions from different corporate locationsManaging the workflow for a team of five, to ensure all deliverables are met in a timely mannerLiaise with Credit Risk Management Operations on shoring groups in EMEA/NA/Asia RegionsEnsuring accuracy on performing BAU related activities, task, and non disclosure of client information while preserving client confidentiality and achieving the daily/weekly and monthly volume targets Monitor client accounts for receipt of assets and reconcile accordinglyEnsure Quality Control standards that have been set for all processes that are carried out in the teamParticipate in user acceptance testing on enhancements for Credit Risk Management, analyzing the impact of the enhancements including active participation in process improvements, automations, and enhancements to current activities and tasks

Newark, Delaware

 Funding and facilitating transfers of securities, mutual funds, foreign assets, physicals, options, etc. for new and existing client accounts from external institutions Respond promptly and accurately to client service requests/inquiries; foster positive relationships with client service and provide day-to-day satisfaction through personalized interaction Communicate effectively and consistently throughout transfer progression. Quickly acting to resolve client issues in a time frame which exceeds client expectations, and informing the CSS, Banker or Relationship Team of issues which may affect the overall client relationship Review account transfer documents and interpret settlement requirements based upon asset types held within the account(s) Maintain an effective network of internal and external contacts to improve the efficiency of the client account transfer process Monitor client accounts for receipt of assets and reconcile accordingly Participate in meetings with front office personnel to discuss issues and brainstorm ways to deliver successful client on boarding Perform quality assurance and performance testing related to ACATS receives and deliveries for the Private Bank

Newark, Delaware

 Funding and facilitating transfers of securities, mutual funds, foreign assets, physicals, options, etc. for new and existing client accounts from external institutions Respond promptly and accurately to client service requests/inquiries; foster positive relationships with client service and provide day-to-day satisfaction through personalized interaction Communicate effectively and consistently throughout transfer progression. Quickly acting to resolve client issues in a time frame which exceeds client expectations, and informing the CSS, Banker or Relationship Team of issues which may affect the overall client relationship Review account transfer documents and interpret settlement requirements based upon asset types held within the account(s) Maintain an effective network of internal and external contacts to improve the efficiency of the client account transfer process Monitor client accounts for receipt of assets and reconcile accordingly Participate in meetings with front office personnel to discuss issues and brainstorm ways to deliver successful client on boarding Perform quality assurance and performance testing related to ACATS receives and deliveries for the Private Bank

Houston, Texas Area

 Coordinated, analyzed, and determined project scope and execution requirements for shareholders’ diplomatic infrastructure (total capital cost of $2 million) Liaised for contractors, architectural, and engineering firms to ensure correct project specifications Coordinated team efforts as an internal liaison with procurement, finances, and facilities departments  Assured that estimates and schedules were achieved according to corporate guidelines Prepared technical reports and presentations  Translated official documents and conversations from English to Spanish and from Spanish to English for presentation and submission

Madison, Wisconsin Area

Performed all duties and responsibilities associated with the management of a 5-restaurant privately owned chain, including supervising staff, budgeting and planning, implementing policies, setting financial goals and objectives, as well as fiscal and personel management

Madison, Wisconsin Area

Obtained customer information to pre-approve clients and determine loan eligibility - In person and by phoneCollaborated with various lenders in the process of loan applications by reviewing loan documents such as asset/income statements, collateral, credit documents, etc Cleared necessary conditions for closingAssisted Spanish speaking customers through the home loan process and attended closings to explain loan documentsDeveloped internal presentations to further educate personnel about new products such as Reverse Mortgage Maintained confidentiality for client accounts including financial records and personal identifiers

Caracas, Venezuela

Performed topographical studies and perforations for government contracts to determine construction suitabilityAnalyzed soil samples in laboratory to determine soil types and compaction ratingCreated drawings using AUTOCAD to show soil structure and formation

Bachelor Of Arts, Business Administration And Marketing

Bachelor, Science * Civil Engineering