Ilene Toth Email & Phone Number

Richmond, British Columbia, Canada

• Deliver mental health training to people leaders and employees
• Develop a full mental health strategy with specific action items and delivery dates.
• Implement the elements of the mental health strategy
• Identify and apply mental health best practices for the workplace.
• Continuously learn and develop around Vancity’s mental health strategy.
• Act as the lead for the mental health strategy with ELT, Executive Sponsor, employees, and external partners.

British Columbia, Canada

• Advised and coached managers about leave management, accessibility, workplace accommodations, and return to work planning.
• Liaised with external providers during employees' leaves of absence and return to work planning.
• Collaborated with management and leaders to create a psychologically healthy and safe workplace.
• Reviewed invoices related to disability management.

There is still so much Stigma surrounding mental health and it is my job to work with colleagues across the organization and break this stigma. Normalizing this subject and busting the myths. Breaking the stigma starts with education and having these important and sometimes uncomfortable conversations. It is allowing yourself to be vulnerable and open to.

• Provided accurate and timely processing of employee benefit transactions and events.
• Demonstrated continuous effort to improve administration, decrease processing times.
• Participated in various benefits initiatives such as annual benefits re-enrolment requirements.
• Created and facilitated group information sessions for employees regarding their benefits.
• Liased between Vancity employees and our benefits carrier.
• Reconciled benefits invoices relating to the Medical Services Plan.

Train Financial Service Representatives the Vision 2020 and GEAC computer system for day to day transactions.Train Financial Service Officers the Lending computer system (MRM ) as well as the Vision 2020 and GEAC to assist with the day to day transactions.Worked very closely with the Managers of the 5 Branches to ensure that each and every staff member.

Complete Applications for Loans, Creditlines, Mortgages, Assumptions and Investments.Open new accounts and participated in the Youth Credit Union.

Cross trained as a Senior FSR at Branch 27 (Newton Branch). It had been ‎a few years since I have been in the branch system and I had taken this opportunity to ‎get reacquainted with the branch processes Train Financial Service Officers the Lending computer system (MRM ) as well as the Vision 2020 and GEAC to assist with the day to day transactions.

VancityProcessed Instructions to Solicitor, Assumptions, Funded readvances and Lawyer funded mortgages, processed maintenance ‎Icons, prepared payout statements and processed payouts.‎

cross training> VancityAssisted with the hiring of staffCompleted and delivered performance reviews Created a process to ‎streamline imaging of documents Cross trained employees new processes

I worked as a FSR and a Financial Service ‎Coordinator. I successfully completed BCIT course for Risk Management and Financial ‎Planning I.‎