Ilenia Pappalardo Email & Phone Number

Girona, Ct, Es

Girona

Chief Human Resources Officer, leading the CSRD & People Passionate Program at Kingspan Insulated Panels - Southern Europe (Huurre Iberica, Teczone, Invespanel & THU Ceiling Solutions), with a primary focus on creating and maintaining an inclusive culture founded on strong principles. This encompasses activities related to attracting, recruiting, developing, rewarding, and retaining our diverse global workforce.

Girona, España

HRBP: Talent & Development tasks such as organization of the onboarding, provide advice and counsel to managers and employees in the resolution of employee relations matters, performance management issues, development plans, promotions, disciplinary actions, investigations and resolution of employment issues and dismissals. Taking care of People: Active Listening & follow-up. Talent acquisition tasks for recruitment in italian, spanish and english.

Girona, España

Organizing tasks and workload of the team (7 people). Doing the follow up of the job offers with the clients. Scheduling team meetings and 1to1s on a weekly basis. Preparing reports and data about the active vacancies and proposing improvements. Coordinating the communication with the Eurofirms Dutch office.

Gerona, Cataluña / Catalunya, España

Main tasks and responsibilities:-Publishing job offers and professional projects.-Recruiting candidates doing interviews in Spanish, English and Italian as well as tests and evaluations. -Preparing reports about the interviews and managing the communication with the clients.-Follow-up of the processes.-Translation of CVs, reports and documents from/to English.

Girona, Spagna

Teaching and developing training activities for the job search including: CV preparation, interviews techniques, self-awareness and personal development. The training was addressed to groups of young people with social difficulties.

Torroella De Montgrì

Recruitment process from the beginning to the end: - responsible for the selection of the recruitment sources, prescreens the job candidates and conducts the first round job interview;- introducing job offers in the different recruitment websites; - CVs screening and interviews (in English, Spanish and Italian) via telephone, skype and personally; - creating and evaluating assessment tests and reports; - updating candidates database (Talent Clue).- welcoming and training new employees. - preparing and delivering specific training for the newbies about customer services tasks and skills.Responsible for search&selection of international trainees from European Universities and official tutor of the interns. Dealing with all the paperworks for the Learning Agreements and responsible of the induction training of the interns.

Torroella De Montgrí - Girona

Responsibility for the day-to-day supervision and support of the Customer Service team; Dealing with more complex issues or complaints escalated by members of the team; Oversee the quality of written and verbal responses by the team; Evaluation of the agents; On call support for major incidents.Trainer and recruiter for the customer service department international team.

Girona, España

Supervision and support of the Customer Service team; Helping the Customer service team in Italian, Spanish and English and responsible of the escalations; Recruitment of employees and trainees and tutor of italian trainees (responsible of the communication with the Universities and the partners of the international job boards); Responsible of the Fraud issues for the online payments;

Girona, España

Girona, España

Master Profesional En Coaching Transpersonal Y Ejecutivo & Inteligencia Emocional, Cursando

Degree In International Communication, Humanities : Foreign Languages And Literatures

Mass media management; planning, analysis and application of communication operational models in different fields such as journalism, tv.

Humanities

Erasmus Exchange Programme: learning activities Italian-English Translation and Contemporary History at the Humanities Faculty..

Payrolling And Taxation (Italy)

Coaching Tools

Emotional Intelligence

Contracting, Labour Contracts And Regulations

Pnl - Programación Neuro-Lingüistica