Ilham Guspuji Maulana Email & Phone Number

Bekasi, Id

Indonesia

Under Risk Division and Collection DepartmentResponsibilities:• Manage the daily, weekly, and monthly reporting tasks and ensure accuracy and efficiency in all data.• Conduct thorough analysis to determine areas of potential risk and implement strategic plans to mitigate these risks.• Regularly evaluate business operations for efficiency and possible improvements.• Diligently analyze the end-to-end activity of our collections to resolve any potential issues.• Assess collection metrics to provide actionable insights for improving our collection performance.• Formulate and implement strategies to tackle any issues borne out of the business process and to minimize the occurrence of such problems in the future.• Assist in resolving queries raised during OJK audits by providing data-backed solutions.Achievements:• Conducted in-depth analysis of the optimal collection times for desk collection agents which resulted in a 15% increase in the MTD Collection Recovery Rate.• Identified fraud trends in BNPL products that had a higher loan disbursement than customer salaries, leading to a more refined credit assessment process that reduced potential fraud cases by 10%.• Assisted in the analysis of agent incentives, which boosted their performance and operational efficiency.• Effectively utilized various internal resources such as CBOSS, WA business, and the Predictive Dialer System to increase MTD Collection Recovery Rate by 15%.

Jakarta, Indonesia

• Handle Global Trading Retailer Area (such as Taiwan, Hongkong, Dubai, Saudi Arabia) to support business team by providing management dashboards using Power BI and Snowflake Database Management System. Recently successfully to provide 10 dashboards to monitor marketing activity for Vuse (Non-Smoke) Product.• Handle change requests and transition processes from the previous dashboard related to marketing activity.• Support the business team to create reporting documents related to KPIs, measurement formulas, and data sources from the dashboards. • Managed Indonesia Market's operation function, leading the development of Data/ETL Pipelines, dashboard reporting, and providing strategic data consultation. • Successfully executed a digital transformation, optimizing overall efficiency in the operation function. • Innovatively designed and implemented efficient automatic data pipelines for streamlined business operations. • Accomplished two instances of Global Recognition at BAT for the successful delivery of projects in manufacturing operations and building maintenance, showcasing excellence in project execution.

Indonesia

Coordinate Student Projects:- Liaise with students enrolled in the data analyst course, guiding them through project requirements and timelines.- Ensure effective communication and collaboration among project teams.Assignment Result Management:- Collect and organize assignment results promptly, maintaining accuracy and completeness.- Provide constructive feedback to students on their assignments, fostering a culture of continuous improvement.Performance Monitoring and Development:- Monitor student performance throughout the project, identifying areas for improvement.- Providing guidance on presentation skills and project development.One-on-One Support Sessions:- Conduct personalized one-on-one sessions with students to discuss their performance, address challenges, and provide mentorship.- Assist students in problem-solving and offer guidance to ensure successful project completion.Project Pitching Leadership:- Lead the project pitching process, ensuring smooth execution and adherence to timelines.- Manage timekeeping during pitching sessions and provide detailed explanations of project requirements and expectations.

Remote

Work on E-commerce Data as part of RevoU Data Analytics.- Create KPI Management Dashboard for Strategic, Analytical, and Operational purposes. - Conduct Customer Segmentation Analysis to solve business problems for marketing purposes.- Conduct Funnel Analysis to solve business problems for customer experience purposes.- Conduct Voucher Impact Analysis and EDA (Exploratory Data Analysis).

Karawang, West Java, Indonesia

Related responsibilities in Data Analytics:• Conduct risk management in the production line by monitoring spare part inventory data, scheduling to order spare parts based on data, and creating check sheets about the history of machine problems.• Analyze the weakness of equipment by collecting downtime and problem data in order to make it more efficient. • Conduct PDCA (Plan Do Check Act) in the production line based on problem data that has already been gathered to make improvements.Another responsibilities:• Responsible for conducting maintenance on electrical and mechanical system such as preventive and corrective action.• Manage man power to work on their specialities for specific project.• Conduct monitoring for new equipment project in production line.• Part of NHC (New Honda CIrcle) Event committee, NHC is an annual event/competition for employees to show their potential to create great improvement in Honda.

Introduction to database using MySQL for taking out and manipulating data.

• Responsible for electrical components and PLC (Programmable Logic Control) maintenance and service in palm oil factory site.• Responsible for making problem summary report and communicating the report to superior.• Responsible for giving the recommendation to troubleshoot problems and find the root cause.

Prabumulih Barat, South Sumatra, Indonesia

Internship Report : Analysis of Condensate Level Control System In Low Pressure Separator Tank at Gas Collection Station PT Pertamina EP II Prabumulih

Master Of Business Administration - Mba, Operation Strategic, 3.81 Of 4

Relevant Coursework: Marketing Management, Operations and Supply Management

Bachelor Of Engineering - Be, Physics Engineering, 3.24 Of 4

Activities and Societies: Member of Student Association in Department of Nuclear and Physics Engineering UGM Relevant Coursework.

Course, Full Stack Data Analysis

Relevant Coursework: Defining Business Problem, Statistics, SQL, Phyton, Data Visualization, and Data Communication