Ilham Abousaleh Email & Phone Number

Jeddah, Makkah, Saudi Arabia

-Managed the delivery stations in the Western and Southern region through overseeing the daily operations activities across the value chain from pick up to delivery, monitoring KPIs and performance, and building daily dispatch plans.-Carried out continuous deep dive analysis on the pain points of the operations and presented solutions.-Conducted Forecasts Analysis to ensure needed resources are available and allocated efficiently between the warehouses.-Developed, along with the IT team live reports, dashboards, and modules that allowed monitoring KPIs and served as tools for better handling of operations.-Coordinated with Account Managers and Customer Service team to ensure Service level agreement of customers is met. -Documented, established, monitored, and enhanced SOPs for Last mile and 3PL operations.

Lebanon

-Underwent research related to ergonomics and human factors engineering which included conducting experiments on human subjects, collecting and processing data using an EMG system, and analyzing the data using Minitab statistical software. -Assisted in teaching industrial engineering courses (Simulation Modeling and Analysis, Facilities Planning and Materials Handling, and Human Factors engineering).

Beirut, Lebanon

-Assisted in organizing and executing technical, educational, social, and volunteering events, gatherings, and workshops for the engineering department of the university. -Coordinated the social media news and posts, organized and recorded meeting minutes, & communicated with professionals to host in our events and with sponsors. -Won the Golden Award for being one of the most influential SPE chapters.-Implemented strategies that attracted audience and succeeded in raising our membership number by 26 %.

Underwent experiments on the various imported petroleum products to check whether they adhere to the required specifications and decide on releasing them to the market or not.

Masters In Engineering Management, Cgpa: 89.5 (100 Based)

-Graduate Fellowship and Assistantship program fellow. -The Masters degree added to my technical background knowledge in financial aspects.

Bachelor'S Degree, Petroleum Engineering, Cgpa: 3.86 (4 Based)

-Completed courses in geology, drilling, well logging, well completion, production and stimulation, reservoir engineering, crude.

Exchange Semester, Petroleum Engineering, Sgpa: 3.78 (4 Based)

-Recipient of Global UGRAD scholarship, supported by the U.S department of state. The Global Undergraduate Exchange Program (also known.