Ilham M. Email & Phone Number

Jakarta, Indonesia

- Client Identification and Prioritization: Utilize strategic calling techniques to identify potential clients and prioritize them based on their suitability for our services and products. Aim to identify and prioritize a minimum of 50 potential clients per week.- Client Engagement: Conduct regular outbound calls to both existing and potential clients, offering JobStreet Indonesia services. Maintain a multitasking approach to effectively manage multiple Key Performance Indicators (KPIs). Achieve a minimum of 50 outbound calls per day. Contact potential and existing clients to identify their specific recruitment needs. Provide informed recommendations and advice on suitable recruitment solutions.- Sales Solution Development: Align client needs with our company's products and services. Devise and formulate effective sales solutions that address client requirements and maximize value.- Market Analysis: Demonstrate a comprehensive understanding of market trends and competitive forces within the industry. Apply this knowledge to adapt our offerings and remain ahead of the competition.- Exceptional After-Sales Support: Provide outstanding support to clients post-sales, ensuring efficient handling of rejections and addressing any concerns promptly. Foster client satisfaction and encourage repeat business.- Performance Targets: Meet or exceed targets related to revenue, job utilization and retention, and upselling and cross-selling our products. Consistently strive to achieve and surpass set objectives. Achieve a monthly revenue target, increase job utilization by 15%, and achieve a minimum upselling and cross-selling revenue of 10% per quarter.- Overall Account Management: Take full responsibility for managing and nurturing client accounts throughout the entire sales cycle. Maintain accurate records of client interactions and activities. Complete a minimum of 25 account management activities per week.

Jakarta, Indonesia

- Build and maintain good relations with Shopeefood & Shopeepay merchants including resolving technical and non-technical problems so that business activities can run smoothly.- Analyzing sales data for execution to increase merchant sales by inviting merchants to participate in food campaigns, slash price promos, menu bundling, flash sales, Brand partnership, etc.- Increase GMV by inviting merchants to join Shopeefood & Shopeepay campaigns. For Shopeefood campaign, there are a total of +/-700 merchants that I can invite to join in each campaign period and +/-100 merchants for Shopeepay campaign in each period

Jakarta, Indonesia

- Identify potential merchants and acquire merchants as ShopeePay & ShopeeFood partners. In a month I can acquire more than 250 potential SMB merchants.- Do Canvassing, cold calling, and looking for references to add merchants to database in F&B category. In total there are +/-3000 brands that I acquired and 200 of them are top merchants.

Indonesia

Jakarta, Indonesia

Assist AHS Manager to run a digitization project called ASTRO (AHS Whatsapp ForCustomer Order) which allows consumers to purchase aqua products through the aquawhatsapp hotline number, including:- Socializing the program, installing applications, and flyering to AHS regardingwhatsapp order aqua. Within 2 months, I was able to invite around 60 AHS to join theprogram in JKT 1 area (kedoya) and most of them were actively transacting throughWhatsapp AQUA system.- Monitor sales so that the transaction trend is always up and Assist in providingprogram rewards to AHS. During work, I was able to coach AHS to have at least 150gallons/ per month/ AHS through whatsapp aqua order. I also managed to keep atleast 2 AHS in "TOP 50 of Most ASTRO Transactions" every month.

Karawaci, Banten, Indonesia

Carrying out physics practicum for first and second year students from the industrial engineering faculty, including :- Give preliminary assignments (TP) before starting the practicum and correct preliminary assignments (TP) to be given a score- Explain the module to the practitioner. For basic physics 1 and basic physics 2, there are 12 modules each that must be explained to the practitioner- Describes the provisions of the final report (LA) and corrects the final report (LA) to be given a score- Import the score of the practitioner into the score sheet- Carry out the final exam at the end of the practicum

Jakarta, Indonesia

- Sort a lot of stray book based on their Category to be delivered to his island by spotting division. Within a day, our sorter division shift can sort 700 to 800 trolleys per day.- Update the database from the existing book collection if the book is not yet available in the database and give a Price Tag to books that don't have a price. In one shift, there are at least 20 cases like this that we have to solve- Move boxes of books to the warehouse area and secure them if Rain comes. Within a day, we can move at least 30 Boxes using a pallet jack.

Tangerang, Banten, Indonesia

Delivering customer, goods, or food from one point to a certain destination. Within a day, I can close the second point (14 Point/ Day) with performance above 90%

Bachelor'S Degree, Industrial Engineering, Fresh Graduate (Gpa 3.43 Out Of 4.00)

Activities and Societies: Focus of study: Project Management, Procurement, Production Planning and Inventory Control, Material Handling.

Education record