DWH, BI and CRM Consulting, Solution Architecture, project management and presales activities.Main Projects:- TEB Legal Report Automatization System using Oracle Data Integrator, Oracle BI Publisher, PL-SQL, JSF 2.0, PrimeFaces, Oracle WebLogic Server and Oracle Database 10g.- T-Bank Datawarehousing and Legal Report Automatization System using Oracle Data Integrator, Oracle BI Publisher, PL-SQL, JSF 2.0, PrimeFaces, Oracle WebLogic Server and Oracle Database 11g.- Güneş Sigorta… Show more DWH, BI and CRM Consulting, Solution Architecture, project management and presales activities.Main Projects:- TEB Legal Report Automatization System using Oracle Data Integrator, Oracle BI Publisher, PL-SQL, JSF 2.0, PrimeFaces, Oracle WebLogic Server and Oracle Database 10g.- T-Bank Datawarehousing and Legal Report Automatization System using Oracle Data Integrator, Oracle BI Publisher, PL-SQL, JSF 2.0, PrimeFaces, Oracle WebLogic Server and Oracle Database 11g.- Güneş Sigorta Enterprise Datawarehouse, Legal Report, profitability and BI project using Oracle Data Integrator, Oracle BI Publisher, Oracle Business Intelligence- Güneş Sigorta Datawarehouse and Portal reports project using Oracle Data Integrator and Power Designer.- Garanti Bank Legal Reports BI project using Oracle Data Integrator, Oracle BI Publisher and Power Designer.- T-Bank Datawarehousing project using Oracle Warehouse Builder and Power Designer.- T-Bank Legal Report System BI project using Oracle Warehouse Builder, Oracle Application Express and Oracle BI Publisher. Show less

Project management of IT resources, business, materials and budget in various projects:• Voice Print Verification (The first Biometric Speaker Verification project in Turkey) (2009 ISTANBUL CONTACT CENTER AWARD-Best Technology Solution)• 6-Sigma Improvements• Clarity Tool Implementation including the development of Demand, Portfolio and Project Management processes• Single Invoice• Various tariff implementations• New MPBX• Enterprise Datawarehouse project

Accomplished creative and customer-oriented solutions with proven technical and business skills in Datawarehousing and CRM projects.Responsibilities:- Managing three employees- Project management, implementation, and administration of Oyakbank Datawarehouse- Project management and implementation of Oyakbank MIS reporting- Development and implementation of Oyak Teknoloji products and services- Presales and project management of Oyak Teknoloji products and services… Show more Accomplished creative and customer-oriented solutions with proven technical and business skills in Datawarehousing and CRM projects.Responsibilities:- Managing three employees- Project management, implementation, and administration of Oyakbank Datawarehouse- Project management and implementation of Oyakbank MIS reporting- Development and implementation of Oyak Teknoloji products and services- Presales and project management of Oyak Teknoloji products and services (address parse, customer/household match & merge, etc.)- Business, Solution, Technical, and Product Consultant in MS-CRM (has an MS-CRM Customization Certificate)- Datawarehousing & CRM Technical Consultant for implementation projects- Product specialist for Oracle and Oyak Teknoloji products- Oracle DBA consultingMain Projects:-Oyakbank MIS and BI(Dec,2003-Apr,2005; 400K; project manager)-Renault Mais Data Quality Improvement(May-Jun,2004; 50K; project manager)-Oyakbank Datawarehouse(Nov,2002-Sep,2003; 188K; project manager) Show less

Implemented customer oriented and creative solutions with proven technical and business skills in datawarehousing, CRM and telecommunication projects.Responsibilities:- Datawarehousing-CRM Technical Consultant for implementation projects- Product Consultant and Presales of E.piphany and Oracle product families- Telco Technical Consultant for presales and implementationsMain Projects:- İştim Chat-Portal Integration Phase 2 (Apr-Jul, 2002)Integration of the Yomi… Show more Implemented customer oriented and creative solutions with proven technical and business skills in datawarehousing, CRM and telecommunication projects.Responsibilities:- Datawarehousing-CRM Technical Consultant for implementation projects- Product Consultant and Presales of E.piphany and Oracle product families- Telco Technical Consultant for presales and implementationsMain Projects:- İştim Chat-Portal Integration Phase 2 (Apr-Jul, 2002)Integration of the Yomi Chat application with the newly developing portal of Aria was designed by HP and Yomi together. - İştim Chat Phase 1 (Jan-Apr, 2002)Implementation of chat application of Yomi, a Finnish partner of HP, for Istim. Yomi Chat’s four interfaces of SMS, Web, WAP and newly developed USSD were modified inline with the İştim needs especially on USSD interface. With this project, İştim launched the world’s first four-interface chat application.- Finansbank Campaign Management (Sep-Oct, 2001)Oracle Market Manager had already been purchased but was not yet used by Finansbank. The cross-sell and up-sell campaigns were designed and tracked manually through the existing datawarehouse. Finansbank was satisfied with using OMM, detailed documentation and the solution for the bug in the Campaign Navigator.- Aycell Billing (May-Jul, 2001)Implementation in the EHPT Settler for the Interconnect Billing and the EHPT Initiator for the Service Activation parts of the project.- ABank Datawarehouse and Campaign Management (Feb-Aug, 2001)Oracle Financial Data Model, Oracle Market Manager and Oracle Discoverer were used in the project. Abank Private Banking and Systems Analysis specialized in campaign management, OMM and Discoverer and database administrators specialized in datawarehouse and ETL. ABank wanted to get additional technical consulting from HP and a new contract was signed with Ilhan Azak, was the honor to be preferred by the customer. Show less

Responsible for Retail Banking Application Development, Datawarehouse, Database AdministrationResponsibilities:Managing five employeesDatabase AdministrationRetail Banking Application Development (Internet Branch, ATM,Retail Banking Products,Card Systems,Phone Banking,WAP banking,Signature Tracking System)Core Banking Application DevelopmentUnix System Administration, Backup and RecoveryDatawarehouseResearch and DevelopmentEnd of Day… Show more Responsible for Retail Banking Application Development, Datawarehouse, Database AdministrationResponsibilities:Managing five employeesDatabase AdministrationRetail Banking Application Development (Internet Branch, ATM,Retail Banking Products,Card Systems,Phone Banking,WAP banking,Signature Tracking System)Core Banking Application DevelopmentUnix System Administration, Backup and RecoveryDatawarehouseResearch and DevelopmentEnd of Day managementPerformance ImprovementProjects:Cross sellingDatawarehouse24 Hours Online BankingEnd of Day ReconstructionPerformance tuning of databasesPerformance improvement with codingEnergy Account(automatic repo)Year 2000 TransformationDocumentation transformation into electronic environment (%70 decrease at paper expenses)Statistics modulePayment and Automatic Payment modules Show less