Ilhan Khan - Iiba Cpoa, Csm Email & Phone Number

Katy, TX, US

United States

• Owned and led SCRUM processes for the Fulfillment POD, managing 4-week-sprint and release cycles achieving 20% increase in Team Productivity
• Developed and implemented operating models, identifying and tracking KPIs and metrics that led to 30% improvement in on-time Delivery
• Managed and delivered multiple interdependent features through all lifecycle phases ensuring seamless integration with top-of-the-funnel PODs
• Led cross-functional teams to tackle complex business challenges, prepared structured reports and presentations for leadership, improving risk mitigation by 35% through comprehensive RAID logs and clear storyboarding

Chicago, Illinois, United States

• Led the design and implementation of Integration solution using AWS Datalake SFTP and APIs to reduce onboarding time of new investors by 50% and enable quicker commission payouts to 3000+ Advisors
• Directed a cross-functional team of 13 (Developers, Testers, DevOps, BA) using Agile and Scrum methodologies, achieving near-zero defect density and meeting 100% Sprint commitment
• Prioritized complex business requirements throughout the project lifecycle, establishing data monitoring capabilities that improved data quality and reliability by 35% during the ingestion process
• Collaborated with external partners and legal teams to implement consent management, masking, and data encryption for PII, ensuring 100% compliance with regulatory standards

Chicago, Illinois, United States

• Senior Consultant – US Food Distribution Company (2021-2022)
• Conducted Discovery sessions across Cross Functional groups and identified areas of improvement in Vendor Management Process for Client’s Direct Customers
• Identified gaps in current workflow to onboard new Vendors and suggested enhancements to be included in the new Order Processing system
• Refined requirements with Technical Architect and created Stories to deliver quick wins to the Customer
• Prepared Charter for new system by defining MVPs and designing mockups that will function as critical point in entire Order management flow from the point order is placed in e-commerce application to the point Journals.
• Performed RCA to identify shipping anomalies and come up with an approach to accurately provide shipping discounts to end Consumers when they order multiple cases of the same itemLead Project Manager

Bangkok City, Thailand

• Enabled close to 50 new features for the Minimum Viable Product (MVP) developed across processes and tracked Performance by identifying KPIs like Cycle time, Throughput, Work in Progress Defect detection efficiency.
• Introduced DevOps practices, enabling continuous integration and deployment, resulting in a 30% reduction in time-to-market
• Defined and prioritized features, user stories and technical tasks along with Acceptance Criteria based on Business needs and Technical feasibility to ensure the Product Backlog is focused on delivering maximum value
• Led Engineering team (10 Dev, 5 Test and 1 BA) through 50+ Agile ceremonies like Backlog Refinement, Sprint Planning and Retrospective sessions to ensure requirements are delivered in an Agile fashion and that cutover.
• Utilized tracking mechanisms to monitor Team velocity, defect rates and quality metrics to successfully anticipate and manage Product releases
• Planned Release Management and Quality Assurance Activities throughout SIT and UAT to swiftly identify bugs and performance issues

Bengaluru, Karnataka, India

• Collaborated with Product Management, Engineering and Commercial teams to position Wipro IPs in Client Opportunities and encourage Subscription/License based pricing based on Outcomes
• Positioned Analytics use cases in Retail industry Product for in-store analytics and Market based analytics for better product placement and guide footfalls to desired areas of products
• Proposed Blockchain use case for Food-chain traceability for Consumer packaged goods industry
• Arrived at Go-to marked strategy to successfully start leveraging some of the above solutions in RFPs

Bengaluru, Karnataka, India

• Managed Bids for global customers in Consumer Goods industry in domains like Food & Beverage, Apparel, Home & Personal care Agri-business and Tobacco across various technology areas like SAP Application Management.
• Resource Planning (ERP), Customer Lifecycle Management and Social, Mobility, Analytics & Cloud technologies
• Drive entire Bid Lifecycle from the point of release till submission of solution proposal and final decision making
• Demand generation and identifying proactive opportunities to be pitched to Clients
• Ensuring Delivery assurance review of the proposal

Bengaluru, Karnataka, India

• Created Business Process Mapping & Solution Design for Australia’s Government Health Organization to help Client identify gaps in current process
• In-depth study of Student Lifecycle Management processes in SAP SLCM for Australian Higher Education University
• Preparation of Functional specification documents for use by Technical team in SAP SLcM implementation of two components for a Higher Education Client in Australia

Bangalore

Predictive Modelling framework to increase number of international students at an Australian University

Pune Area, India

• Worked on a Business to Business project in Java, Oracle and HTML technologies for a pharmaceutical client in Life Sciences domain
• Analyzed client side requirements and coordinated with teams in Pune, Mumbai, Bangalore and New Jersey for design specific customer requirements
• Provided Reverse Knowledge transfer of the applications to Clients

Master Of Business Administration (Mba), Marketing, 2.73/4

Activities and Societies: We Care program for Social Internship, Marketing Committee• CCD & Vodafone: Analyzed the distribution process of.

Bacherlor Of Technology, Computer Science, 7.8/10