⇨ Organising and automating the client's business processes by creating Workflow Management solutions. ⇨ Setting up and leading meetings with clients from proposal to delivery stages.⇨ Exclusive communication and engagement of multiple clients (London Insurance Companies)⇨ Gathering client requests and creating Requirements and Specification documents⇨ Managing Data Processing and Workflow Management solutions creation small teams⇨ Training new members on the software used in the company⇨ Work with reports on Microsoft Power BI

Main responsibilities : ⇨ Data Processing using a software which satisfies clients (London Insurance Companies) who are required to deliver reporting and are audited by the regulatory authorities⇨ Data analysis and MI (Management Information) Reports creation about Premiums, Claims, Loss ratio and others⇨ Developing an action plan to achieve new customer goals with regard to data processing and analysis as well as exclusive customer engagement and responsibility⇨ Participate in meetings involving existing customers as well as attending London meetings with potential customers and concluding new cooperation agreements

⇨ Market trend & competition analysis⇨ Sales of heating, air-conditioning, solar & energy saving projects⇨ E-shop (www.clima-center.gr) & marketing administration⇨ Sales representative in Kavala Expo exhibition for 2011 & 2012⇨ Accounting management

⇨ Accounting management B and C Class⇨ Dealing with customer issues related to Tax Office, Public Sector and Social Security Services⇨ Submission of VAT and summary statements⇨ Customer support

⇨ Accounting management B and C Class⇨ Dealing with customer issues related to Tax Office, Public Sector and Social Security Services⇨ Submission of VAT and summary statements⇨ Accounting procedures for imports and exports⇨ Customer support