My responsibilities include overseeing and taking active part in all aspects of the IT operations of local and US offices. I also created partnerships and negotiated contracts with key clients and vendors, presenting to potential clients during the pre/post-sales process on the technical aspects of products. In addition, I coordinate with new customers on tailoring products to meet their unique needs and procure all the hardware and software necessary for the assembly of new products. In this role I have achieved the following successes:• Steered, designed and deployed IT infrastructure from the ground up including all backup and disaster recovery plans and systems ensuring maximum uptime for company services• Conceptualized, installed and configured an enterprise –wide VoIP Solution, resulting in 65% cost saving compared to an external supplier.• Planned, managed and executed the relocation of IT infrastructure during the company move starting from the design of the physical infrastructure (including local data center) to the final relocation achieving minimal downtime of critical systems

Accountable for maintenance and administration of systems, including: Windows 2003 – 2012 Servers, Domain Controllers, File Servers, SQL Servers, Microsoft Exchange, Active Directory, DHCP, DNS, Print Servers, Vsphere / HyperV Hosts, Backup Servers.• Drove substantial cost savings and improved productivity through the planning and deployment of a virtualization infrastructure, reducing the number of servers from over 200 to 8, thus enabling disaster recovery and redundancy of the systems.• Initiated effective negotiations with telecommunications providers resulting in 25% reduction in costs• Led design and deployment of centralized helpdesk application and asset management tool.• Drove design and assembly of highly secure network based on strict military standards including physical security of computer and servers.

Delivered authorized Microsoft and Novell classes using Microsoft and Novell Official Curriculums

• Performed Hardware and software configuration, installation, repair and maintenance on Microsoft, Linux and Virtual Platforms, PCs and Servers applications• Managed data backup and restoration to and from the backup server and explored cutting edge solutions for user problems