Ilie Pioar Email & Phone Number

Contern, Luxembourg District, Lu

Luxembourg, Luxembourg

Luxembourg

• Managing a wide range of IT projects, mainly on Microsoft platforms• Responsible for the entire project’s lifecycle, from the kick-off to delivery and maintenance• 3rd level support for the entire Windows infrastructure (HW, OS, VMWare infrastructure, applications, backup and recovery, monitoring, server/client interaction, etc.)• Creating the projects’ implementation schedule, identifying the resources, assigning tasks, and managing the successful completion of the tasks• Creating the architecture and workflow documentation, implementation, and operating documents, as well as DR and security documentation• Involved in infrastructure projects, from the installation of hardware in the datacenter, to installing and configuring the servers and clusters, assigning the storage, network, and computer resources, as well as planning and installing client-server applications• Planning and coordinating with external vendors and contractors the installation, maintenance and interventions for infrastructure and solutions provided under contracts with the bank• Regular reporting and collaboration with the management and peers regarding the successful implementation and testing of the solutions• Migration, upgrade, and new deployments of solutions for the internal infrastructure (OS upgrade and migrations, applications and DBs migrations)

Bratislava, Slovakia

• Delivery lead for Windows based solutions (2008, 2012) and VMWare infrastructure (5.5, 6.0)• Involved in end to end ITIL service design, transition and operation• Delivery of monitoring, security, reporting, QA and SLA for the supported servers• Point of contact and solutions advisor for Windows/VMWare/HP infrastructure for the customer• Planning, engineering, implementing and ongoing support for Windows and VMWare infrastructure• HP Proliant and HP C7000 blade enclosure hardware configuration and support• Microsoft WSUS patching, Active Directory configuration, cluster and networking configuration• vSphere 5.5, 6, 6.5, install, configure, manage, upgrade• vSphere SRM configure, update, troubleshoot• HPE OneView and OneView for vCenter, install, configure

Bratislava, Slovakia

• Managed and provided support for more than 10000 servers in the datacenters (Windows Server 2003, 2008, 2012, VMWare vSphere);• Troubleshooted server monitoring (BMC Patrol) and performed remote investigations on the servers in order to solve the issues detected;• Conducted hardware diagnostics based on alerts, worked as point of contact in the relations with the vendors (Dell, HP, IBM) by opening cases, planning and coordinating the maintenance;• Troubleshooted server's connections to Storage (NetApp SANScreen, Veritas), local storage, network connections issues, AD and DNS problems, Remote desktop and services validation;• Detected, responded and joined outage calls in the IT Operations department, performing restoration of service;• Worked on auto-generated, escalation, engagement or client generated tickets, using a BMC Remedy based solution;• Monitored the periodic installation of security patches on the operating systems and validated the servers;• Performed testing and reproduced scenarios of known issues in lab environment;• Investigated and solved the chronic issues, in order to reduce and prevent future problems;• Troubleshooted backup issues with Avamar and Netbackup; patching remediation with SCCM.

Cluj Napoca, Romania

• Managed the internal network infrastructure (Cisco and HP equipment) and site-to-site VPN connections;• Provided technical support and helpdesk for the company's employees, for both harware and software problems;• Designed and deployed a storage and replication solution for the datacenter, based on NAS;• Monitored, troubleshooted and backed up Windows and Linux based servers in the datacenter (Windows Server 2003, CentOS, RHEL);• Installed, configured and managed the file servers (samba), email (qmail), database (SQL), applications, ticketing (OTRS);• Proactively monitored the IT system operations and corrected the errors and problems found;• Performed weekly inspections on the datacenter and network infrastructure (routers, switches, servers, printers , storage, workstations);• Managed the surveillance cameras system and internal telephony equipment;• Installed patches and upgraded the operating systems and applications, managed the IT infrastructure security (antiviruses, firewalls and proxy);• Planned and conducted weekly training classes for the employees on using Microsoft Office, company's applications and end-devices;• Inventoried and documented the entire IT infrastructure for compliance with ISO 9001 standards in IT department and audit.

Alba Iulia, Romania

• Involved in the complete IT service management life cycle;• Installed, provided maintenance and technical support for computer systems and applications;• Complete infrastructure support (servers, workstations,notebooks, modems, switches, routers, printers, cash registers, barcode readers);• Implemented and provided support for internal and client's security solutions (antivirus, firewall, security certificates, tax payment encryption);• Developed, implemented and provided support for the company's own accounting software application;• Designed, implemented and managed network infrastructures for the company's clients;• Diagnosed, replaced and repaired computers, notebooks, printers and network equipment.

Bachelor'S Degree, Computer Science

Computer Science and Mathematics education

Bachelor'S Degree, Erasmus Scholarship

3 months Erasmus scholarship