Information Specialist
CurrentCommunicate with clients using a High level of active listening and comprehension skills in both English and RussianProvide clear, concise, culturally sensitive communication, both written and verbalDeliver accurate, up to date information without advisement, in a professional manner focusing on client needsMulti-task and use multiple sources to research and record information as requiredProvide professional Interpretations for multi person conference calls or video communicationSchedule client appointments using Outlook and other scheduling softwarePrepare and submit accurate reports as requested on weekly, monthly, or yearly basisActively participate as part of a multi-disciplinary teamCollaborate with other service providers to ensure best client careAdapt to changing schedules and plan coordination of tasks in order to meet the needs of clients/teamOrganize data and correspondence in a concise systematic mannerAnalyze situational needs with a solution focused approachSelf-manage within defined parametersMaintain corporate standards of confidentiality, non-harassment, and conflict of interest policies
